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Jobs by Experience drjobs

3-5years

Job Location drjobs

Nairobi - Kenya

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: Digital Telemarketer
Number of postions:3
Location: Remote
Work Hours: U.S. business hours (aligned with U.S. holidays)
Reports to: Sales Manager / Team Leader

Job Overview:
Our client is seeking an experienced Digital telemarketer to join their team and engage potential clients through outbound calls. This role involves researching potential leads verifying phone numbers and ensuring compliance with Do Not Call regulations. The ideal candidate will be responsible for developing call scripts and strategies making a high volume of calls and updating prospect information in our database. The position requires past experience in telemarketing ideally targeting U.S.based clients.

Key Responsibilities:
Lead Research & Database Management: Research and gather phone numbers for potential clients and verify numbers against the Do Not Call list to ensure compliance.
Outbound Calling: Make 40 to 80 outbound calls per day to potential clients using prepared scripts and personalized approaches to generate leads and secure new business opportunities.
Script Development: Create and refine call scripts and strategies to engage potential clients effectively tailoring messaging to target audience needs.
Team Collaboration: Participate in team meetings to discuss call outcomes share best practices and receive ongoing training and coaching for skill enhancement.
Data Entry: Accurately enter call details prospect information and outcomes into the CRM/database to maintain uptodate and organized records.
Reporting: Track call metrics and performance providing regular updates to the team leader or sales manager.
Remote Work Requirements: Maintain a reliable internet connection and provide your own phone or headset for call purposes.
Adherence to U.S. Work Hours: Work remotely during U.S. business hours and observe U.S. holidays to align with our client base.

Requirements

Qualifications:
The candidate should have a clear and neutral English accent preferably with an American tone free from strong vernacular influences.
The candidate should have a minimum of 3 years of experience specifically in a Digital Telemarketer role.
The Candidate should be well versed in using CRM softwares preferably HubSpot.

Experience:
The candidate should have experience in obtaining call lists identifying qualified prospects and reaching out to them.

Skills:
Strong communication and interpersonal skills
Ability to create persuasive scripts and adapt strategies based on call outcomes
Selfmotivated organized and detailoriented
Proficiency in CRM software and data entry
Technology Requirements:
Must have a reliable internet connection
Own a phone or headset suitable for making calls
Other:
Familiarity with U.S. time zones and willingness to work during U.S. business hours and holidays.

Additional Preferred Skills:
Experience in lead generation and sales conversions
Familiarity with compliance regulations particularly regarding Do Not Call lists
Ability to adapt to various client needs and pivot strategies based on feedback


Employment Type

Full Time

Company Industry

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