Customer Relationship Manager - 2 to 5 Years - Bangalore location only
Customer Relationship Manager - 2 to 5 Years - Bangalore location only
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1-3years
25000 - 25000
1 Vacancy
Job Description
Requirements
Key Skills and Technical Requirements
Technical Proficiency:
- Strong command over Microsoft PowerPoint Excel and Google Sheets.
- Proficient in internet browsing and comfortable working with online tools/devices.
- Familiarity with CRM software (preferred but not mandatory).
- Strong command over Microsoft PowerPoint Excel and Google Sheets.
Personal Skills:
- Excellent communication negotiation and convincing abilities.
- Strong customer support and relationship management skills.
- Direct client interaction experience is highly valued.
- Excellent communication negotiation and convincing abilities.
Roles and Responsibilities
Client Interaction:
- Engage with clients to understand their gifting requirements.
- Ensure high levels of client satisfaction through exceptional support.
- Engage with clients to understand their gifting requirements.
Quotation and Catalogue Preparation:
- Develop accurate and visually appealing quotations/catalogues tailored to client needs.
- Develop accurate and visually appealing quotations/catalogues tailored to client needs.
CRM Management:
- Use CRM tools to track orders and provide the team with actionable insights to make datadriven decisions.
- Use CRM tools to track orders and provide the team with actionable insights to make datadriven decisions.
Vendor and Team Coordination:
- Collaborate with vendors branding partners and internal teams to deliver endtoend solutions.
- Collaborate with vendors branding partners and internal teams to deliver endtoend solutions.
Upselling and CrossSelling:
- Identify opportunities to upsell additional products or services that align with client requirements.
- Identify opportunities to upsell additional products or services that align with client requirements.
Benefits
Why Join Us
- Opportunity to work with a dynamic and growthoriented team.
- Attractive incentives tied to your sales and performance.
- Scope for career advancement and skill enhancement.
Experience Required: 2 5 years (minimum 1 year) Educational Qualification: Any degree or relevant experience Key Skills and Technical Requirements Technical Proficiency: Strong command over Microsoft PowerPoint, Excel, and Google Sheets. Proficient in internet browsing and comfortable working with online tools/devices. Familiarity with CRM software (preferred but not mandatory). Personal Skills: Excellent communication, negotiation, and convincing abilities. Strong customer support and relationship management skills. Direct client interaction experience is highly valued. Roles and Responsibilities Client Interaction: Engage with clients to understand their gifting requirements. Ensure high levels of client satisfaction through exceptional support. Quotation and Catalogue Preparation: Develop accurate and visually appealing quotations/catalogues tailored to client needs. CRM Management: Use CRM tools to track orders and provide the team with actionable insights to make data-driven decisions. Vendor and Team Coordination: Collaborate with vendors, branding partners, and internal teams to deliver end-to-end solutions. Upselling and Cross-Selling: Identify opportunities to upsell additional products or services that align with client requirements.
Education
Educational Qualification: Any degree or relevant experience Key Skills and Technical Requirements
Employment Type
Full Time
Company Industry
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
