Customer Service Representatives
Customer Service Representatives
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our client a BPO company headquartered in Yogyakarta Indonesia is seeking qualified Customer Service Representatives to join their team.
Job Responsibilities:
- Manage a high volume of calls in a timely and efficient manner
- Accurately identify and address customer needs
- Conduct thorough investigations into customer issues
- Provide effective solutions to resolve customer concerns
- Maintain detailed records of customer interactions within the call center database
- Consistently meet performance targets for quality conversations
Qualifications:
- 12 years of experience in a call center or customer service environment
- Demonstrated passion for social media engagement and human interaction
- Willingness to relocate to Yogyakarta Indonesia
- Flexibility to work in a rotating shift schedule including graveyard hours
- Fluency in Vietnamese and English
- Open to applicants of Vietnamese nationality only
Employment Type
Full Time
