Product Integration Engineer-Fintech Organization
Product Integration Engineer-Fintech Organization
Posted on :
29-11-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibilities :
- Providing support to our partners in isolating diagnosing reproducing and fixing technical issues in a timely manner.
- This role requires you to identify and root cause of product defects and offer a quick resolution in collaboration with our developers if necessary.
- Works directly with developers partner and internal teams on preintegration/post integration issues to provide technical support consulting and best practices.
- Addressing technical queries on APIs SFTP setup & other product configurations.
- Communicates technical issues to partners and internal departments
- Provide timely resolution to our partner and assist them with Level 1 support with product knowledge and technical troubleshooting skills.
- Enhance the overall experience of our partners by providing support for technical issues.
- Analyzing logs so you can spot common trends and underlying problems and escalate it to the product team in a timely manner.
- The candidate will be suitably well versed with the appropriate information security responsibilities for the role and is responsible for adhering to them.
Candidates Profile :
- 4 to 5 years of experience handling clients for different API integrations from reputed fintech companies.
- FinTech experience is a must.
- To explain complex information in simple clear terms to nonIT personnel.
- Additional skills required: Ability to deal with complex issues. Logical thinker Good analytical and problemsolving skills. Uptodate technical knowledge. An in depth understanding of the product and process.
- Good interpersonal and customer care skills. Accurate records keeping. Excellent communication skills. Proficiency in English (both written and verbal)
- Experience in web development in one or more of the following: Java JavaScript C C C# VB.NET PHP or Python will be an added advantage.
- Hands on experience with at least one programming language. Database queries (using SQL etc. etc.)
- Should be able to read & understand different types of APIs in JSON XML & other formats and should be able to use & prepare postman collections for different APIs and help the partners integrate with these APIs.
- Any Bachelors degree (Technical degree preferred).
- Job location Bangalore (work from officeHybrid)
Integration Engineer
Employment Type
Full Time
Key Skills
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