Helpdesk Specialist
Helpdesk Specialist
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1 Vacancy
Job Description
Job Title: Helpdesk Specialist
Duration: 30 Months
Start Date: ASAP
Location: 50 Wolf Rd. Colonie NY 12205(Hybrid)
Position Type: Contract
Interview Type: In person Interview
Ceipal ID: SNYHD724VH
Requirement ID: HBITS0613724
C2C/1099 Payrate: $ 20/Hr
W2 Payrate (Without Benefits): $ 18/Hr
Office of Mental Health
Description
Voice Consultation Tech This individual will be responsible for performing consultations related to migration from legacy/local voice systems to our shared centralized VoIP platform known as UniteNY.
- This individual will be responsible for performing consultations related to migration from legacy/local voice systems to our shared centralized VoIP platform known as UniteNY.
- The platform is administered via a VOSS4UC product so these individuals will be responsible with performing an assessment of what the legacy/local systems provide and then coordinating the configuration installation and migration to our UniteNY VoIP platform using bulk/batch update files within the VOSS4UC product along with a few other items.
- The work will also include meeting with the clients to discuss the existing configurations coordinating with the vendor to migrate TNs from their existing services and any other work related to ensuring a successful transition.
- 48 Months of Experience in Unified Communications /VOIP
- 48 Months of Experience in Excel
- 6 Months of Experience in Voss/CUCDM
- 12 Months of Experience in software/hardware deployments
- 6 Months of Experience in Service Now.
- 6 Months of Experience in Legacy Telco; POTS CTX PRI etc.
Please share my contact information with others working in Information Technology.
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Employment Type
Full Time
