drjobs DesktopLaptop Support Technician Active Secret Clearance

DesktopLaptop Support Technician Active Secret Clearance

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1 Vacancy
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Job Location drjobs

Hill Air Force Base, UT - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Field Service Technician Hill AFB UT

Pay Rate: $36.55/Hr. on W2

US Citizenship and Active Secret Clearance is required for this position.

Job description:

Provide desktop/laptop and some server IT support for customer; some of the job requirements as listed

Supports computer users with installation of hardware/software and networking components to meet personal computer needs

Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning

Resolves issues including contacting and assisting vendors Researches analyses and provides hardware/software recommendations ordering information and other purchasing information to users to assist in purchasing necessary equipment

Diagnoses and resolves complex enduser hardware/software problems including network desktop printer remote access software VoIP mobile devices MS Office MS OS (Win XP Vista Win 7 WIN 10) etc...

Performs new computer configuration and coordinates the workstation upgrade/replacement process

Participates in the deployment of new software platforms

Track user requests for equipment for information and problem reporting by opening cases and keeping case histories current and complete

Verify with the customer that the problem has been resolved and close case

Required Skills:

Experience with McAfee MS OS; MS XP Win 7 Win 10 MS Office Suite MS Server 2003/2008

Candidate must work well in a team environment Have excellent communication skills

Candidate must be a selfmotivated. Have excellent trouble shooting and analytical skills

Excellent knowledge of computer hardware software and terminology

Excellent knowledge of computer systems and local area networks Excellent computer skills

Excellent organizational skills

Experience Required:

Minimum 5 years experience in an IT support role.

Education Required:

High School/GED

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Employment Type

Full Time

Company Industry

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