This is a remote position.
Schedule:
- 40 hours a week 8 hours per day
- WedSun 7 AM 4 PM Nevada Pacific (11:00 PM to 8:00 AM Manila time includes 1hour unpaid break
Job Description
Embark on an exciting career as a Customer Service and Sales Representative in a thriving cleaning solutions company. In this pivotal role you ll be the voice and face of the company managing a diverse range of client interactions across multiple channels. Your days will be filled with engaging conversations problemsolving and contributing directly to the company s growth. This position offers a unique blend of customer service and sales allowing you to develop a wide array of skills while working in a flexible virtual environment. If you re passionate about delivering exceptional customer experiences and have a knack for sales this role provides the perfect platform to showcase your talents and drive your career forward.
Responsibilities
- Serve as the primary point of contact for clients handling inquiries via phone and email with enthusiasm and professionalism
- Master the art of managing diverse call types including job inquiries sales calls and customer service issues
- Utilize cuttingedge questionnaires and templates to gather crucial information and provide tailored responses to potential clients
- Become an expert in the company s services confidently guiding customers through pricing information and service options
- Play a key role in lead generation by inputting valuable customer data into the company s CRM system
- Collaborate with various departments directing complex inquiries to the appropriate teams for seamless customer support
- Champion the company s commitment to rapid response times ensuring customer satisfaction through prompt and effective communication
- Contribute to the company s growth by identifying sales opportunities and nurturing customer relationships
Requirements
- Exceptional verbal and written communication skills in English with the ability to engage customers effectively
- Proven track record in customer service and sales roles demonstrating a customercentric approach
- Techsavvy individual comfortable with CRM systems and standard office software
- Selfmotivated and capable of thriving in a virtual work environment
- Meticulous attention to detail and strong organizational skills
- Flexibility to work Wednesday to Sunday embracing a schedule that allows for optimal customer support
- Ability to multitask and prioritize in a fastpaced environment
- Passion for problemsolving and delivering outstanding customer experiences
- Enthusiasm for learning about the cleaning industry and staying updated on company services
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
- incentives
ZR18139JOB
Exceptional verbal and written communication skills in English, with the ability to engage customers effectively Proven track record in customer service and sales roles, demonstrating a customer-centric approach Tech-savvy individual comfortable with CRM systems and standard office software Self-motivated and capable of thriving in a virtual work environment Meticulous attention to detail and strong organizational skills Flexibility to work Wednesday to Sunday, embracing a schedule that allows for optimal customer support Ability to multitask and prioritize in a fast-paced environment Passion for problem-solving and delivering outstanding customer experiences Enthusiasm for learning about the cleaning industry and staying updated on company services
Education
N/A