Duty Manager
Duty Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Filinvest Hotel: Crimson Hotel Filinvest City Manila
As a Duty Manager at Crimson Hotel Filinvest City Manila you will oversee daily hotel operations to ensure exceptional guest experiences and smooth functionality across all departments. Acting as the hotels representative during your shift you will address guest inquiries resolve issues promptly and ensure adherence to hotel policies and standards. You will support department heads supervise staff performance and take charge in the absence of senior management to uphold the hotels reputation for excellence.
Qualifications:
- Bachelors degree in Hospitality Management Business Administration or a related field.
- Minimum of 35 years of experience in a supervisory or managerial role within the hospitality industry.
- Strong leadership and decisionmaking skills with the ability to manage operations effectively during highpressure situations.
- Excellent communication and interpersonal skills to interact with guests staff and management.
- Proven ability to resolve guest concerns and handle conflicts professionally and efficiently.
- Comprehensive knowledge of hotel operations including front office housekeeping and F&B services.
- Proficiency in hotel management systems (e.g. Opera PMS) and basic computer applications.
- Flexibility to work various shifts including nights weekends and holidays.
- Strong problemsolving and multitasking abilities with keen attention to detail.
- Commitment to delivering outstanding customer service and ensuring guest satisfaction.
- Willingness to work in Muntinlupa City.
Employment Type
Full Time
