Delivery Team Lead
Delivery Team Lead
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Job Description
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Team Management: Oversee a team of 20 contractors ensuring smooth daytoday operations.
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Attendance Tracking: Monitor and track employee attendance ensuring punctuality and adherence to work schedules.
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Work Procedures: Ensure that all team members comply with work procedures and performance standards.
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Reporting: Keep management informed about team progress issues and challenges.
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Problem Resolution: Address and resolve any issues or concerns that arise within the team.
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Maintain Calm Under Pressure: Stay composed and professional while handling stressful situations or highpressure scenarios.
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Communication & Negotiation: Foster open communication and strong relationships with both the team and management. Use negotiation skills to resolve any conflicts or concerns.
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ResultsOrientation: Drive the team to achieve targets and maintain high productivity levels.
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Leadership: Lead by example providing guidance and support to team members as needed.
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Organization: Keep track of details and ensure tasks are completed in a timely and efficient manner.
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Proven experience in customer service and people management.
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Strong leadership abilities with excellent organizational skills.
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Ability to remain calm respectful and professional under pressure.
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Excellent communication and negotiation skills.
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Resultsdriven with a focus on achieving objectives.
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Attention to detail and strong problemsolving abilities.
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Ability to work efficiently in a fastpaced environment.
Employment Type
Full Time
