Operations Scheduler
Operations Scheduler
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Job Description
Operations Scheduler Home Made
Join our Sales Operations team a great first step into the world of Property Technology and Operations!
This role provides an exciting opportunity to collaborate with our Sales team to streamline and enhance the operations supporting our Sales Associates (responsible for property viewings) manage landlord appointments and ensure toptier customer service for our renters.
With a mix of CRM management project coordination and process improvement its a great role to develop operational skills.
Location: Southwark London (officebased role 1 day WFHpost probation)
Salary:Depending on experience
Working Day and Time: 9am6pm/10am7pm Monday to Friday plus every other Saturday (advanced day in Lieu for Saturday work)
Start Date:Please note that all hiring is currently for start dates in 2025.
Working with us:
Home Made are the fastestgrowing lettings proptech company that is changing the way we rent for good! By utilising our unique tech and highperformance team we are improving the renting experience to be better safer and fairer for all. Our work culture is based on driving change working with integrity and encourages a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good!
To explore more about what we do click here.
Role and Opportunities:
Include but not limited to
- Customer Service andFostering Relationships: Build strong connections with landlords and tenants to ensure our scheduled viewings are executed flawlessly.
- Viewings Optimisation: Coordinate and arrange travel plans for our Sales Associates whilst seeking opportunities to enhance the number of property viewings conducted by our Sales Team.
- Customer Communication: Keep our customers always informed with the latest and most relevant information regarding their appointments.
- Data Accuracy: Perform regular audits to ensure that our system maintains accurate property details and access provider information..
- Collaboration: work with our team tooptimise and deliver successful viewings to renters
About You:
- You haveexceptional written and spoken verbal communication skills
- You enjoy working as part of a team andthrive in a mutually supportive working culture
- You have excellent organisation skills with the ability to prioritise workload
- You have exceptional attention to detail
- Great decisionmaking and problemsolving skills
Home Made Benefits:
- Annual Leave: 24 days leave your birthday off!
- Modern state of the art offices
- Employee Perks: discounts for stores cinema etc
- Yearly Half Day Charity Day
- Office Social Events (Summer and Winter Parties)
- Culture Club: ad hoc events for notable dates (St. Patricks day Diwali Movember) Mental Health Champions CSR opportunities
- On site Gym access showers (towels & shower gel) and indoor bike storage
- Weekly Friday 5pm Happy Hour in the office
- Opportunities to upskill in your career through our Learning and Development Programme
We are an equal opportunity employer
Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.
Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability impairment or health condition please do not hesitate to contact us at
Employment Type
Full Time
