Account Executive Client Services
Account Executive Client Services
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Job Description
Who are we
We are the originators of influencer marketing.
Influencer is an agency built at the intersection of creativity data and technology with a unique people power & platform power approach.
From big brand launches to shifting perceptions and from riding fast trends to driving footfall Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience.
Campaigns are underpinned by Influencers gamechanging proprietary technologies which are supercharged by official partnerships and data integrations with the worlds leading social platforms for realtime and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta.
We believe the more tangible scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the True Human Influence movement; on a mission for creator campaigns to be judged in the same way as other media activations.
Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries Influencer has been helping brands navigate the everevolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge experience and technology that have enabled them to deliver thousands of campaigns for hundreds of brands in markets across the world. Today Influencer has a team of 120 of the best talent in the industry working across Europe North America and the Middle East. From Google to CocaCola from Amazon to Microsoft and from TikTok to Meta they work with companies brands and agencies across every vertical building meaningful relationships between brands creators and their audiences.
Job Title
Account Executive Client Services
Reporting of the role
This role reports to a Senior Account Manager Client Services
Overview of the job
In this exciting role you will be working directly with some of our most high profile clients and social platforms. You will work collaboratively with teams while being responsible for successfully sourcing and building relationships with multiple influencers across a range of verticals.
3 best things about the job
Be part of one of the fastestgrowing Global influencer marketing agencies
The chance to learn from and knowledge share with the global teams
Joining the business at a time of growth and expansion in the EMEA region
Measures of success
In the first few months you would have:
Met the team: Spent 1:1 with your line manager and other team members to build rapport and understand how your role fits into the overall structure.
Familiarised yourself with key processes: Particular reference to our master docs reporting and creator selection processes.
Learned our key systems: Reference to Slack Gdrive tools IQ and Waves.
Established creator comms understanding: Identify creators contact/negotiate with them and onboard them to Waves.
Creator management: Draft contracts using our internal processes and platforms work on creator briefs deliver creator lists including outsource reach out negotiations and management of creators share creator guidelines across campaigns.
Initiated minimal client interaction: Answer client questions when onground and support client comms on calls and via email with help from the manager.
Roles & Responsibilities:
Support with the daytoday management of our campaigns with a focus on key social platforms including; TikTok Pinterest Meta & Snap.
Reviewing creator content to ensure it meets campaign briefing requirements and expectations.
Expert knowledge of the creator community.
Responsible for building and nurturing relationships with creators and managing comms with creators and talent management agencies.
Support the campaigns team with strategic creator research vetting sourcing and outreach ensuring relevancy and diversity.
Oversee and manage campaigns via our platform Waves including brief & content uploads and creator payments.
Ensuring all campaigns are set up correctly across platforms including TikTok Creator Marketplace TikTok Creative Exchange and Monday.com.
Supporting Account Managers and Senior Account Managers with daily campaign statuses and updates.
Work on endofcampaign reports alongside Account Managers and Senior Account Managers to ensure we exceed client expectations.
What you will need:
Passion for creators and very familiar with platforms such as TikTok Instagram & Snap
Experience being organised and meticulous about meeting deadlines with excellent attention to detail
High energy and ability to multitask with a real ability to quickly prioritise across several projects
A proven team player with a proactive and positive approach to achieving goals and supporting the work of others
Able to build strong rapport and relationships both internally and externally
The ability to remain calm under pressure
Not afraid to roll the sleeves up and get involved with daytoday tasks when required
Strong negotiation presentation and communication skills
A few of our core benefits:
Private Healthcare through Vitality
Wellbeing support through Vitality including EAP & Mental Health cover
25 days of Annual Leave ( Bank Holidays which can be flexed to your needs)
For more information on our benefits perks and what makes us unique please visit our website here
At Influencer were committed to cultivating an environment that promotes diversity equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday irrespective of age disability (including hidden disabilities) gender gender identity or gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief or sexual orientation. We are committed to embedding Diversity Equity & Inclusion into everything we do at Influencer making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.
Employment Type
Full Time
