Responsibilities:
- Implement and support IT operations aligned with the organizations operational standards ways of working and policies.
- Monitor maintain and optimize IT infrastructure to ensure high availability and performance.
- Proactively identify potential system risks and weaknesses; implement measures to strengthen resilience.
- Collaborate with the security/internal audit team to ensure compliance with security protocols and manage findings.
- Identify areas for automation within operations and implement relevant tools to enhance efficiency.
- Work with DevOps and software engineering teams to streamline CI/CD pipelines and deployment processes.
- Continuously review and refine standard operating procedures (SOPs) for IT operations.
- Serve as a point of contact for stakeholders in technical operations for selected domains.
- Participate in planning and scoping discussions to align IT operations with business needs.
- Establish and monitor key performance indicators (KPIs) for IT operations.
- Provide insights and recommendations to IT management on improvements.
- Documentation
- Ensure accuracy quality and compliance in the operations documentation
Description of knowledge and experience:
- Minimum 5 years of Operations specialist experience and/or Technical Project management
- Experience in Financial Services preferrable in the Credit risk domain
- Accustomed to work in large and complex IT architecture landscapes
Key qualities:
- Proactive curious and a positive cando attitude embraces continuous improvements
- Strong stakeholder management experience and effective communication skills
- Ability to work collaboratively with crossfunctional teams and strong attention to detail.
- Takes ownership to resolve blockers impediments
- Hands on experience on Jira setup confluence and other relevant SDLC tools
- Masters degree in Engineering Information Technology Computer Science or a related field.
- Proficiency in English
Required skills:
Financial Services Credit Risk Technical project management Stakeholder Management
Duration:
till