Senior Account Manager
Senior Account Manager
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Job Description
Are you passionate about creating seamless client journeys turning data into actionable insights and building lasting partnerships If so this role could be the perfect fit for you!
Were looking for a Senior Account Manager to join our team and play a critical role in ensuring the success of our clients. Acting as the bridge between the sales team and our consultants youll manage the client journey from onboarding to project completion maintaining high retention and engagement throughout the process.
In this datadriven role youll organise client information transform data into meaningful insights and set clear transparent expectations for both clients and internal teams. Youll be the key point of contact for clients ensuring their experience is seamless and their needs are met efficiently.
Your mission
To oversee the client journey from start to finish ensuring smooth transitions clear communication and high client satisfaction.
Key Responsibilities:
- Collaborate with the sales team to drive customer acquisition and retention.
- Build and maintain a deep understanding of the client base to create sustainable client management strategies.
- Act as the primary point of contact for client inquiries feedback and grievances ensuring swift and effective resolution.
- Manage relationships postsale and R&D submission to foster longterm partnerships.
Why Youll Love Working Here
At Grantify youll join a collaborative highenergy team where your work directly impacts client success. We value innovation ownership and personal growth giving you the opportunity to make a real difference while advancing your career. If youre looking for a dynamic supportive environment where your contributions are valued youll thrive with us.
Who You Are
- Youre a relationship builder who thrives on creating seamless client experiences.
- Youre highly organised and comfortable handling large amounts of data to drive insights and decisions.
- Youre a clear and confident communicator who can set and manage expectations effectively.
- You have a proactive mindset and take ownership of your work to keep projects on track.
- Youre adaptable persuasive and able to manage multiple stakeholders with ease.
Your Background
- Proven experience in account management.
- Strong organisational skills and experience working in a datadriven environment.
- Exceptional listening negotiation and presentation skills.
- Comfortable managing multiple client relationships and juggling competing priorities.
- Excellent verbal and written communication abilities.
- Experience collaborating with internal teams to deliver results for clients.
- Strong critical thinking and problemsolving skills.
- Keen attention to detail and ability to meet deadlines.
- Resilience and adaptability to thrive in a fastpaced environment.
- Experience with R&D Tax Credits is a huge bonus but we will consider applicants who dont have direct R&D Tax Credit experience.
Note: This position is UKbased and applicants must have the right to work in the UK.
Perks & benefits (UK)
Competitive Compensation: Attractive salary uncapped commission that will be disclosed to you at the very first stage of our process.
Generous Leave Allowance: 25 days annual leave bank holidays.
Health and Wellbeing: Private medical insurance for your wellbeing.
Work from Home Support: Remote setup budget for a comfortable and efficient workspace.
Social Connectivity: Quarterly socials for camaraderie and shared experiences. We run a companywide social every year. Last year we all went to Barcelona This year it was Rome!
Enhanced Parental Leave: Support during significant life moments.
About Grantify
We are a dynamic generative AI startup that has rapidly grown from a 2person founding team to a vibrant workforce of over 100 with a strategic expansion into the US market. On average over the past three years Grantify has doubled in size annually earning recognition as the 46th fastestgrowing company in the UK for 2024. As a certified BCorp we are committed to balancing purpose and profit ensuring our impact benefits not only our clients but also the broader community and environment.
Our unique AI grant writing platform has successfully raised over $150 million for startups helping businesses across various industries secure substantial government funding reaching up to seven figures. We simplify the complex landscape of government grants and funding opportunities enabling technology enterprises to access funds eight times faster than the industry average. We are proud of our 4.8 rating on TrustPilot reflecting our commitment to exceptional service and results.
Looking ahead we have ambitious plans to raise $1 billion in funding and become the number one funding launchpad globally. Join us on this exciting journey and be a part of our innovative team shaping the future of funding opportunities.
Hiring Process
- Screening Interview (30mins)
- Manager Interview (30mins)
- Final Interview Task (45mins)
Our Commitment to Diversity
At Grantify we believe in fostering an inclusive environment where diversity is celebrated. We encourage applications from people of all backgrounds and are committed to building a team that reflects a variety of perspectives and skills.
Ready to make an impact Apply today and help us shape the future of funding opportunities!
If youre interested in this opportunity please apply directly through this advert. This helps us ensure every candidate is considered fairly and experiences a consistent process. Unfortunately inquiries through email or LinkedIn messages fall outside our application system so we may not be able to respond individually or track your application accurately. Thank you for helping us create a smooth fair and inclusive hiring experience.
Employment Type
Full Time
