Global Financial Services Software Senior Mandarin Receptionist and Administrative Support Specialist
Global Financial Services Software Senior Mandarin Receptionist and Administrative Support Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
About the Company
Founded in 2014 and headquartered in Hong Kong this group is a pioneering technology firm specializing in the advancement of financial services through innovative data analytics and AIdriven solutions. With dedicated R&D centers in Hong Kong Shanghai Jakarta and beyond the company has developed a proprietary big data model that offers deep insights into consumer behavior supporting a range of licensed financial institutions in their digital transformations. Today this group serves over 77 million customers worldwide with a loan portfolio exceeding USD 20 billion. Operating across key markets including Thailand the Philippines Pakistan Indonesia and Mexico the company holds multiple financial licenses positioning it as a leader in AIpowered financial services.
We are looking for a professional and personable Receptionist and Administrative Support Specialist to manage our front desk operations and provide exceptional customer service. This role is ideal for someone who thrives in a dynamic environment enjoys engaging with people and is eager to contribute to creating a welcoming and efficient workplace.
Responsibilities:
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Reception Management:
- Serve as the first point of contact handling incoming calls and managing the front desk area.
- Welcome and assist visitors clients and employees professionally ensuring a positive experience.
- Maintain a visitor log to track arrivals and departures.
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Administrative Support:
- Coordinate courier and mailing services ensuring timely delivery and distribution of packages and correspondence.
- Provide support for other office administrative needs including scheduling recordkeeping and inventory management.
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Event Coordination:
- Organize teambuilding activities company events parties and festival meals.
- Collaborate with other departments to ensure successful event planning and execution.
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Backup Support:
- Act as a secondee for other office counter support as required ensuring seamless operations during absences or increased workload.
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Workplace Maintenance:
- Ensure the front desk and reception area are clean organized and welcoming.
- Address and resolve minor office issues promptly escalating larger concerns as needed.
Requirements:
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Experience:
- At least 3 years of relevant experience in office administration receptionist duties or customer service.
- Previous experience in the customer service industry is a significant advantage.
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Skills:
- Strong problemsolving abilities excellent communication and interpersonal skills.
- Effective time management and the ability to prioritize tasks in a fastpaced environment.
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Language Proficiency:
- Fluency in spoken and written English and Chinese (conversational at least).
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Personality and Presentation:
- Presentable with a pleasant personality and professional telephone manner.
- Selfmotivated courteous and adaptable to varying responsibilities.
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Other Attributes:
- Enthusiastic about contributing to a positive workplace culture.
- Ability to work independently while being a supportive team member.
Administration,Secretary,Office
Employment Type
Full Time
