Client Administration Specialist
Client Administration Specialist
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40000 - 40000
1 Vacancy
Job Description
This is a remote position.
Position Summary:
We are seeking a skilled and detailoriented Client Administration Specialist to provide comprehensive administrative support to our Client Management Team. This role focuses on managing and organizing information ensuring efficient communication flows maintaining accurate records for our property portfolios and supporting the effective management of Owners Corporation properties.
Key Responsibilities:
- Assist the Client Manager with administrative and other required tasks related to managing Owners Corporation properties.
- Manage a high volume of emails ensuring timely and professional responses prioritizing urgent matters and efficiently organizing correspondence to streamline communication workflows.
- Respond to owner and resident inquiries via email and phone in a professional and timely manner.
- Answer incoming general inquiry calls providing accurate information or directing calls to the appropriate team member.
- Manage correspondence documentation and recordkeeping using Microsoft Word Excel and Outlook.
- Support the preparation and distribution of reports notices and other propertyrelated communications.
- Utilize Microsoft Teams for collaboration and communication with team members where applicable.
- Coordinate meetings and maintain accurate records of meeting minutes.
- Ensure compliance with relevant regulations and company policies.
- Experience in a customer service or administrative role preferably within Owners Corporation property management or a related industry.
- Excellent written and verbal English communication skills.
- Strong proficiency in Microsoft Office Suite particularly Word Excel and Outlook.
- Experience with Microsoft Teams is preferred.
- Highly organized with exceptional attention to detail and time management skills.
- Ability to manage multiple tasks and prioritise effectively.
- Experience with database management and recordkeeping.
- Experience working with Australian or US clients/customers is highly regarded.
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Employment Type
Full Time
