Analyzing and understanding the business processes gathering requirements and designing solutions that improve operational efficiency and drive business success. The BA will work closely with various stakeholders to understand their needs document functional requirements and provide recommendations for system and process improvements
Requirements Gathering: Work with business stakeholders to identify and document business requirements objectives and processes Conduct interviews workshops and surveys with stakeholders to elicit information about their needs Develop detailed use cases user stories and functional specifications
Analyze business data to identify trends patterns and areas for improvement
Develop dashboards and reports to track business performance and provide actionable insights
Collaborate with data analysts to ensure the quality and accuracy of data used in analysis
Evaluate existing business processes and recommend improvements to enhance efficiency and productivity
Design new business processes or workflows to address inefficiencies and support strategic goals
Develop process maps and flowcharts to illustrate process changes
Stakeholder Collaboration: Act as a bridge between business stakeholders and technical teams ensuring both parties understand the requirements and constraints Facilitate meetings and presentations to communicate findings recommendations and progress on projects
Solution Design & Implementation: Collaborate with IT teams to design configure and implement software solutions that meet business needs Participate in system testing (e.g. user acceptance testing or UAT) and validate that solutions meet requirements Assist with training endusers on new systems or processes and provide postimplementation support
Documentation: Document business requirements system specifications and process changes in clear concise reports Maintain a repository of project documentation for future reference Develop user manuals and training materials as needed
Project Management Support: Assist project managers in managing project timelines resources and deliverables Track progress and report on the status of deliverables to stakeholders Identify risks and issues and work with the team to mitigate them
Requirements
35 years of experience as a Business Analyst or in a similar role
Experience working with crossfunctional teams
Strong understanding of business processes and the ability to translate business needs into technical solutions
Technical Skills:
Basic knowledge of databases system development methodologies (e.g. Agile Waterfall) and business intelligence tools
Experience with process mapping tools like Visio or Lucidchart
Familiarity with data analysis and visualization tools (e.g. Power BI) is a plus.
Soft Skills:
Strong problemsolving and critical thinking abilities
Excellent communication and interpersonal skills for liaising with stakeholders
Attention to detail and the ability to work under pressure and meet deadlines
Strong organizational and time management skills.
Desired Attributes:
Ability to work independently and in a teamoriented collaborative environment
Strong ability to prioritize and manage multiple tasks or projects simultaneously
Proactive in identifying opportunities for process improvement or risk mitigation
Roles and Responsibilities:
Analyzing and understanding the business processes, gathering requirements, and designing solutions that improve operational efficiency and drive business success. The BA will work closely with various stakeholders to understand their needs, document functional requirements, and provide recommendations for system and process improvements
Requirements Gathering: - Work with business stakeholders to identify and document business requirements, objectives, and processes - Conduct interviews, workshops, and surveys with stakeholders to elicit information about their needs - Develop detailed use cases, user stories, and functional specifications
Analyze business data to identify trends, patterns, and areas for improvement
Develop dashboards and reports to track business performance and provide actionable insights
Collaborate with data analysts to ensure the quality and accuracy of data used in analysis
Evaluate existing business processes and recommend improvements to enhance efficiency and productivity
Design new business processes or workflows to address inefficiencies and support strategic goals
Develop process maps and flowcharts to illustrate process changes
Stakeholder Collaboration: - Act as a bridge between business stakeholders and technical teams, ensuring both parties understand the requirements and constraints - Facilitate meetings and presentations to communicate findings, recommendations, and progress on projects
Solution Design & Implementation: - Collaborate with IT teams to design, configure, and implement software solutions that meet business needs - Participate in system testing (e.g., user acceptance testing or UAT) and validate that solutions meet requirements - Assist with training end-users on new systems or processes and provide post-implementation support
Documentation: - Document business requirements, system specifications, and process changes in clear, concise reports - Maintain a repository of project documentation for future reference - Develop user manuals and training materials as needed
Project Management Support: - Assist project managers in managing project timelines, resources, and deliverables - Track progress and report on the status of deliverables to stakeholders - Identify risks and issues, and work with the team to mitigate them
Requirements
3-5+ years of experience as a Business Analyst or in a similar role
Experience working with cross-functional teams
Strong understanding of business processes and the ability to translate business needs into technical solutions
Technical Skills:
Basic knowledge of databases, system development methodologies (e.g., Agile, Waterfall), and business intelligence tools
Experience with process mapping tools like Visio or Lucidchart
Familiarity with data analysis and visualization tools (e.g., Power BI) is a plus.
Soft Skills:
Strong problem-solving and critical thinking abilities
Excellent communication and interpersonal skills for liaising with stakeholders
Attention to detail and the ability to work under pressure and meet deadlines
Strong organizational and time management skills.
Desired Attributes:
Ability to work independently and in a team-oriented, collaborative environment
Strong ability to prioritize and manage multiple tasks or projects simultaneously
Proactive in identifying opportunities for process improvement or risk mitigation
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