As a Jr SW engineer your responsibilities are
- Taking ownership of customer issues reported by users and seeing problems through to resolution
- Researching diagnosing troubleshooting and identifying solutions to resolve system issues
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Handle the fixes of issues independently
- Provide daily status report superiors and collaborate with team members.
Requirements
- Excellent knowledge of Java and APIs
- Good knowledge of JSP XSLT Selenium Unit Testing
- Review support tickets perform RCA and find a solution.
- Insurance domain experience is an added advantage
- Should be able to manually test the application before releasing the ticket
- Test reporting
- Excellent communication skills
- Exposure to selenium is an added advantage
- Should be confident to communicate and directly work with client stakeholders.
Benefits
- Rewards & Recognition (R&R): We regularly recognize and reward our employees hard work and achievements. We have monthly top performer awards quarterly Extra Mile awards and annual Champions of Chimera awards with prizes.
- Learning Management Taksa and Pragathi: Continuous learning and development opportunities.
- Hybrid Work Mode: You ll only need to come into the office three days a week giving you the flexibility to balance work and personal life effectively.
- Insurance Coverage: Comprehensive insurance coverage of 2 Lakhs for your family and 3 Lakhs for accidental coverage.
- Food Card Zaggle: Enjoy meals with our food card benefits INR 2200 under tax benefit.
- Statutory Benefits: You will be covered under PF on statutory benefits.
- Gratuity: We ensure longterm financial security for our employees.
- Employee Engagement Activities: Various activities to foster a sense of community and make work enjoyable.
- Chimera Talk: Voice your opinions on topics other than your work Chimera Talks.
Excellent knowledge of Java and APIs Good knowledge of JSP, XSLT, Selenium, Unit Testing Review support tickets, perform RCA, and find a solution. Insurance domain experience is an added advantage Should be able to manually test the application before releasing the ticket Test reporting Excellent communication skills Exposure to selenium is an added advantage Should be confident to communicate and directly work with client stakeholders.