Technical Support Specialist
Technical Support Specialist
Posted on :
27-11-2024
Employer Active
1 Vacancy
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Job Description
Client Industry: Consumer Electronics
Location: Remote within Greece
Application Deadline: 07 January 2025
Your Role
Are you a techsavvy problem solver with a passion for delivering exceptional customer experiences Join a globally recognized consumer electronics company as a Technical Support Specialist providing toptier support to Italianspeaking customers.
Youll be at the forefront of resolving technical issues answering inquiries and ensuring customer satisfaction all from the comfort of your home.
What We Offer
- Competitive Compensation: Gross salary of 1045.72 EUR per month plus performance bonuses based on monthly KPIs.
- Flexible Schedule: Work Monday to Friday 10:0018:00.
- Fully Paid Online Training: 18 working days led by certified instructors.
- Professional Growth: Access to development opportunities to enhance your skills and career prospects.
- Comprehensive Benefits Package:
- Health care benefits and exclusive discounts.
- Participation in special events community initiatives and social responsibility programs.
- Free online Greek language courses.
- Access to stateoftheart premises for occasional inoffice needs complete with relaxing break areas.
- Work for a Great Place to WorkCertified Company that celebrates diversity and inclusivity.
Key Responsibilities
- Handle technical inquiries and provide solutions to Italianspeaking customers.
- Troubleshoot and resolve productrelated issues efficiently.
- Collaborate with internal teams to escalate and follow up on complex cases.
- Deliver a seamless customer experience in alignment with company standards.
Requirements
- Language Skills: Italian (C2) and English (B2).
- Work Authorization:
- EU citizenship or
- Fullpurpose/specificpurpose work permit card or
- Certificate of Protection (for refugees).
- Strong communication skills and a passion for helping others.
Why Join Us
- Be part of a diverse inclusive and innovative team.
- Work for an organization renowned for its commitment to employee wellbeing and professional growth.
- Enjoy the flexibility of remote work while representing a globally admired brand.
Hiring Process
- Application Review: Submit your application for review by our team.
- Language Tests: Complete online assessments to showcase your Italian and English proficiency.
- Interview: Engage in a client interview to demonstrate your fit for the role.
Employment Type
Full Time
Key Skills
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