Assistant Front Office Manager
Assistant Front Office Manager
Posted on :
26-11-2024
Employer Active
1 Vacancy
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Job Description
What is in it for you:
- Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!
- A competitive salary starting from $65000.00 per annum
- Complimentary meal through our Colleague Dining Program
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver Victoria and Whistler
- Travel reimbursement program for a TransLink monthly pass
- Extensive benefits package including health paramedical dental vision life and disability insurance for those meeting eligibility requirements
- Companymatched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
- Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program
What you will be doing:
- Support the Front Desk Manager with all aspects of the Front Desk department and ensure all service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
- Complete mangerial tasks such as scheduling payroll performance management & coaching
- Ensure all service standars and procedures are adhered to
- Actively seek feedback to futher enhance day to day operations.
Qualifications :
Your experience and skills include:
- Service focused personality is essential and previous leadership experience required
- Prior experience working with Opera or a related system
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts actions and opportunities clearly with strong networking skills
- Ability to lead by example believe in a strong team culture and set the scene for high performance
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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