Job Purpose:
The Dive Center Boat Captain is a sitebased position. The main goals of this position are to captain the dive center boats in a safe and professional manner ensuring clientele comfort at all times. He/She is responsible for the coordination of the boat maintenance so that it remains in working condition. Furthermore the boat captain is ultimately responsible for the appearance of the boat (inside and outside) and continually ensures that the state of the boat is tiptop .
Job Responsibilities: General
Reporting directly to the Dive Center Manager drive all dive center boats in a safe and professional manner.
Assist the Senior Manager in the development of other dive centers at other assets.
Daily preparation of the dive boat.
Captain the daily dive excursions.
Ensure boat(s) are clean and presentable at all dives.
Assist with daily cylinder filling and overall dive center appearance/organization.
Work with Sustainability and SEZ departments to ensure alignment with sensitive and highprofile
Environmental issues in the development and operation of Marine Life and Underwater Tourism related assets.
Work remotely and visit office as and when required.
Establishment of Dive Center: PreOpening
Work alongside the Senior Manager to develop and deliver the dive center and necessary components.
Working alongside and supporting all RSG departments during Delivery stage to ensure targets are achieved operational phasing is initiated when required and projects are delivered as designed.
Become familiar with dive sites within reach of the asset.
Establishment of Dive Center: PostOpening
Safety is paramount and always the first priority.
All activities conducted from the Dive Center are conducted in a professional manner.
Ensure all daily diving activities are conducted in a safe and professional manner.
Be familiar with the diving protocols to allow for effective drop in/collection of divers.
Ensure up to date and accurate records are kept pertaining to boat maintenance and daily log.
Establish and maintain effective working relationships with managers coworkers and the public.
Policies Systems Processes Procedures Standards and Reports
Adopt and follow all relevant functional policies processes standard operating procedures and instructions to ensure the dive center operates in a controlled and consistent manner.
Safety Quality & Environment
Apply safety quality and environmental management policies procedures and controls to ensure employee and public safety legislative compliance delivery of highquality products/service and a responsible environmental attitude.
Continuous Improvement
Contribute to the identification of opportunities for continuous improvement of the dive center s systems processes and practices considering international best practice improvement of business processes cost reduction and productivity improvement.
Requirements
Job Requirements:
Qualification and Experience:
Registered boat captain in Saudi Arabia
Good knowledge the Al Wajh Lagoon
Hospitality track record
Experience with divers on boat
Basic trouble shooting of boats/outboards
Essential Skills:
Spoken English Has an aptitude and aspiration for outstanding customer service with a cando attitude
Flexible and openminded approach to environment and tasks
Ability to selfmotivate and deliver to agreed deadlines
Good timekeeping Highly detailoriented
Guest experience oriented
Able to work with different cultures and nationalities
Ability to handle highend clientele
Guarantee the maximum safety standard possible for guests
Be a perfect role model for other staff members
Excellent leadership qualities
Able to work in a dive resort environment and follow professional grooming standards
Able to work both as part of a team and independently and exercises sound judgment and discretion
Has an interest in and an ability to build a solid understanding of marine conservation
Ability to deliver a magical guest experience
Desirable Skills:
Spoken language other than English (preferably Arabic)
Boat mechanic (outboard)