Receiving Supervisor

Roles and responsibilities

. Team Supervision and Leadership:

• Manage and Lead Field Teams: Supervise, guide, and motivate field marketing teams, including field representatives, brand ambassadors, and other on-ground staff.
• Training & Development: Conduct training sessions to equip field teams with the necessary tools, knowledge, and skills for successful campaign execution.
• Performance Management: Monitor and assess the performance of field marketing teams, provide feedback, and implement corrective actions as needed.

2. Campaign Strategy and Execution:

• Coordinate Field Marketing Campaigns: Plan, execute, and manage marketing campaigns in the field that support overall business objectives.
• Adapt Campaigns to Local Markets: Customize marketing strategies to fit local market conditions and consumer behavior.
• Oversee Brand Visibility: Ensure that field marketing efforts increase brand presence and consumer awareness, such as through events, activations, or promotions.

3. Budget and Resource Management:

• Budget Oversight: Manage the budget allocated for field marketing activities, ensuring effective allocation of resources.
• Resource Planning: Ensure that field teams have the necessary materials, promotional items, and tools required for executing marketing campaigns in the field.
• Optimize ROI: Track spending and assess the return on investment (ROI) for field marketing activities.

4. Stakeholder Communication and Collaboration:

• Collaboration with Cross-Functional Teams: Work closely with sales, marketing, product management, and customer service teams to align field marketing initiatives with broader company objectives.
• Communication with Vendors/Partners: Coordinate with external partners, agencies, and vendors involved in field marketing activities such as event organizers, material suppliers, or promotional partners.
• Customer Relationship Management: Maintain positive relationships with key customers, suppliers, and distributors, ensuring that field marketing activities are aligned with customer expectations.

5. Data Collection and Reporting:

• Monitor Campaign Effectiveness: Track and analyze the success of field marketing campaigns using key performance indicators (KPIs) such as engagement rates, sales conversions, or foot traffic.
• Market Feedback: Gather customer feedback from the field and communicate insights to the marketing and product teams.

Desired candidate profile

• Experience in supervisory roles or team leadership in a field marketing or FMCG (Fast-Moving Consumer Goods) environment is highly preferred.
• Familiarity with sales and marketing tools such as CRM systems, analytics platforms, or reporting tools is desirable.
• Proven track record in campaign execution and managing field-based teams.

3. Key Skills & Competencies:

• Leadership and Team Management:

  • Strong ability to manage, motivate, and lead a team of field marketing representatives or brand ambassadors.
  • Capability to ensure that team goals align with overall company strategy.
  • Ability to provide regular training and mentoring to field staff.

• Strategic Thinking & Planning:

  • Strong skills in planning, organizing, and executing field campaigns that drive customer engagement and brand visibility.
  • Ability to monitor market trends and competitor activities to suggest and implement timely adjustments to field strategies.

• Communication & Interpersonal Skills:

  • Excellent verbal and written communication skills for interacting with various stakeholders (team members, vendors, clients, senior management).
  • Strong negotiation and relationship-building abilities.
  • Ability to handle customer feedback effectively and ensure the right messaging is conveyed in the field.

• Analytical & Reporting Skills:

  • Ability to analyze field data, assess the effectiveness of campaigns, and adjust strategies based on performance metrics.
  • Proficient in reporting on KPIs, budget utilization, and campaign results.
  • Strong problem-solving skills to address challenges in field operations.

• Project Management:

  • Excellent time management and organizational skills.
  • Ability to multitask and oversee multiple projects simultaneously.

• Technical Skills:

  • Familiarity with CRM systems, digital marketing tools, and field reporting software.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint) and possibly other marketing tools or analytics software.