Warehouse Worker

Roles and responsibilities

1. Receiving and Unloading Shipments:

• Unload Goods: Receive incoming deliveries from suppliers or transport vehicles. Unload merchandise safely and efficiently, using equipment such as forklifts, pallet jacks, or manual labor.
• Inspect Shipments: Check products for damages or discrepancies in quantity and quality against the purchase orders or delivery receipts. Report any issues to the supervisor or inventory control team.
• Document Shipments: Ensure all incoming goods are properly logged and recorded in the warehouse management system (WMS). This includes tracking product codes, quantities, and condition of items.

2. Inventory Management:

• Organize Inventory: Store products in designated areas of the warehouse according to product type, size, or shelf life. Ensure that items are organized and easily accessible.
• Stock Rotation: Implement stock rotation methods (e.g., FIFO – First In, First Out) to minimize product expiration and maintain the freshness or quality of perishable goods.
• Inventory Counts: Assist in regular physical counts of inventory, reconcile stock discrepancies, and help identify missing or misplaced items. Report stock levels and help maintain inventory accuracy.
• Labeling: Label products or packages clearly with identification codes, barcodes, or tags for easy tracking and retrieval.

3. Order Picking and Packing:

• Pick Orders: Retrieve items from shelves based on customer orders or production schedules. This may include manually picking items or using equipment like pallet jacks or forklifts.
• Pack Orders: Carefully pack items for shipping, ensuring they are secure and properly protected. This may include wrapping products in bubble wrap, boxing fragile items, or assembling kits of items.
• Labeling and Documentation: Ensure that orders are correctly labeled for shipment, including shipping addresses, order numbers, and tracking information. Prepare any required shipping documentation.
• Accuracy: Double-check orders to ensure that the correct items and quantities are selected and packed to avoid shipping errors or customer complaints.

4. Shipping and Delivery Preparation:

• Prepare Shipments: Prepare products for outbound shipments by placing them on pallets, wrapping them securely, and loading them onto delivery trucks or containers.
• Coordinate with Drivers: Work with the shipping team to ensure that products are delivered on time, and that all logistics are coordinated, including routing, scheduling, and load balancing.
• Documentation: Ensure that all outgoing shipments are accompanied by the correct paperwork, such as shipping labels, delivery receipts, and customs documentation (if applicable).

Desired candidate profile

• Physical Stamina: Ability to lift heavy objects, stand for long periods, and perform physically demanding tasks.
• Attention to Detail: Accuracy in picking, packing, labeling, and recording inventory to avoid errors in shipments or stock levels.
• Organizational Skills: Ability to maintain a tidy and organized workspace, prioritize tasks, and manage time efficiently.
• Teamwork: Ability to work well with others, including collaborating with supervisors, warehouse staff, and drivers.
• Communication Skills: Clear communication, particularly when reporting inventory discrepancies, safety concerns, or issues with orders.
• Problem-Solving: Ability to address issues as they arise, such as inventory discrepancies, packaging errors, or shipment delays.
• Safety Awareness: Understanding of warehouse safety protocols and proper use of equipment to prevent accidents.
• Machine Operation Skills: Ability to operate warehouse equipment such as forklifts, pallet jacks, and other material handling tools, typically with necessary certifications.
• Basic IT Skills: Familiarity with warehouse management systems (WMS) or inventory tracking software may be beneficial.