Collector

Summary:
Job Title: Collections Specialist
Job Location: Juno Beach FL
Pay Range: $23.59 $26.21 per hour
Expected Contract Length: 12 months

About Our Client:
Our client is a leading energy services company recognized for their commitment to excellence and innovation in the utility sector. They maintain a strong presence in Florida and are known for their customercentric approach and sustainable business practices. With a focus on delivering reliable services to millions of customers they offer a dynamic work environment that promotes professional growth and development.

Position Overview:
We are seeking a detailoriented Collections Specialist to join our clients dynamic team. This role offers an excellent opportunity for a skilled professional to contribute to the organizations financial health while developing expertise in the utility sector.

Key Responsibilities:

• Manage overdue accounts and ensure timely customer payments
• Contact customers through various channels to discuss outstanding balances
• Negotiate and establish payment arrangements
• Maintain accurate documentation of all customer interactions
• Monitor payment status and follow up on payment agreements
• Provide exceptional customer service
• Collaborate with crossfunctional teams
• Ensure compliance with federal and state regulations

Required Qualifications:

• High school diploma required; Associates or Bachelors degree preferred
• Collections or accounts receivable experience preferred
• Strong negotiation and communication skills
• Proficiency in CRM software
• Detailoriented with excellent organizational skills
• Knowledge of collections laws and regulations
• Strong ethical standards and confidentiality

What We Offer:

• Competitive hourly rate
• Professional development opportunities
• Collaborative work environment
• Modern office location in Juno Beach
• Regular business hours (85)