Act with an Open Mindset:
- Embrace innovative ideas adapt to change and encourage a culture of innovation and continuous learning.
- Demonstrate explicit knowledge and awareness of company standards as an integral role model.
- Build quality relationships with the management team.
- Create an environment that encourages innovation challenges traditional thinking and fosters a speakup culture.
Create Positive Impact Working with Others:
- Foster an inclusive and collaborative work environment empowering colleagues to contribute their best and building strong relationships based on trust and respect.
- Create a collaborative and inclusive environment where all colleagues are encouraged to provide input.
- Actively listen to team members ideas concerns and feedback and incorporate their input into decisionmaking processes.
- Recognize and appreciate the contributions and wellbeing of colleagues.
Strive for Guest/Client Satisfaction:
- Exhibits a deep understanding of the luxury hospitality landscape and guest expectations ensuring that the guest experience consistently exceeds industry standards.
- Maintain product and service quality standards by conducting ongoing evaluations.
- Handle VIP Guests and understand international protocols for government officials and royalty.
- Monitor guest/client feedback address concerns promptly and implement improvements to optimize satisfaction.
Consistently Deliver Excellence:
- Demonstrates a comprehensive understanding of ownership groups investment objectives and formulates strategic business plans that align with those objectives; ensuring preservation and maximization of the hotels assets.
- Set high performance standards lead by example and drive a culture of continuous improvement and quality across all the hotel.
- Exhibits expertise in sales marketing and revenue management driving the hotels performance in the luxury hospitality market.
- Maximize financial performance control costs and execute marketing and operational activities that produce results meeting or exceeding the hotels business plan.
- Recognize and reward outstanding performance and celebrate achievements within the organization.
Enable Team Success:
- Support the professional growth and development of colleagues through coaching mentoring and providing opportunities for learning.
- Encourage individuals to take on challenging assignments and stretch their capabilities.
- Provide regular feedback and guidance recognizing achievements and offering constructive suggestions for improvement.
- Create a safe and empowering environment where individuals feel comfortable taking risks expressing their ideas and learning from failures.
- As applicable brings experience in maintaining constructive relationships and ensuring harmonious teamwork.
Create Clarity:
- Articulates a clear and comprehensive vision for the hotel aligning goals and objectives with ownership groups investment strategy.
- Effectively communicates organizational vision goals and expectations fostering a shared sense of purpose and direction among team members.
- Demonstrates adeptness in overseeing renovation projects maintaining transparency and open communication throughout the process.
- Addresses ambiguity and navigates complex situations with transparency fostering an environment of clear direction and effective problemsolving.
Inspire for Top Performance:
- Lead with passion and integrity motivate and inspire others to achieve their best.
- Market plans and ideas successfully reducing key and complex ideas and messages to clear memorable and compelling statements.
- Embodies an entrepreneurial spirit inspiring innovative thinking and fostering a culture that encourages taking calculated risks.
- Recognizes and rewards outstanding performance cultivating an atmosphere of achievement and recognition.
- Promotes continuous development and growth offering resources and guidance to nurture professional skills and talents.
- Champions a speakup culture creating an environment where diverse opinions are valued and individual contributions are celebrated.
- Convince others negotiate debate and find winwin solutions.
Stakeholder and Owner Relations
- Act as the primary contact for property owners and Accors senior leadership providing regular updates on performance and strategic initiatives.
- Build and maintain strong relationships with key stakeholders leveraging partnerships to enhance the groups market presence.
- Represent the Hotel in industry events community engagements and networking opportunities.
Qualifications :
- Prior experience in a luxury hotel General Manager Position in a complex operation inclusive of multiple outlets.
- Experience managing detailed product transformations strategic capital planning and execution.
- Strong educational background with professional qualifications and a continuous learning mindset.
- Fluent in English.
- Passionate about sustainability and environmental stewardship.
- Ability to perpetuate culture through genuine awareness education and immersion.
- Desire to embrace Ahlan wa Sahlan in how you lead and communicate embracing the Saudi culture.
- Experience in managing owner relations.
- Proven ability to effectively lead and manage fostering positive employee relations and maintaining a harmonious workplace environment.
- Demonstrated leadership organizational and interpersonal skills.
- Strategic thinker with excellent communication and presentation skills.
- Bottomline oriented with a focus on quality guest service and teambuilding.
- Creative and innovative mindset.
- Ability to collaborate and work in a fastpaced environment.
- Excellent sense of prioritization and time management.
- Professional demeanor and strategic orientation.
- Highly organized with an entrepreneurial spirit.
- Engaging friendly and charismatic with a natural ability to connect with guests.
- Passionate about creating memorable experiences and turning moments into memories.
Remote Work :
No
Employment Type :
Fulltime