Call Center Agent - Remote
Call Center Agent - Remote
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is Remote Opportunity for US only. Those who are starting their careers can also apply with confidence. This is Rotational shifts with sat & sun offs.
Call Center Agent Job Responsibilities:
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
Work Hours & Benefits Here is where you can include working hours and benefits another chance to sell potential applicants on things like overtime or seasonal availability. Dont forget to highlight benefits that set your business apart like paid vacation time or family leave commuting credits or childcare reimbursements.
Call Center Agent Skills / Qualifications:
- Verbal communication
- Phone skills
- Listening
- Data entry skills
- People skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multitasking
Education Experience and Licensing Requirements:
- University/college degree is an asset.
- Previous customer service experience especially in particular industry preferred.
Employment Type
Full Time
