Retail Operation Manager- Mumbai
Retail Operation Manager- Mumbai
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Job Description
Job Title: Manager Retail Operations
Department: Retail
Reporting to: Business Head
Work Location: Mumbai
Role Objective: The Business Development Manager is responsible for develop a new market of contacts to attract new clients research new market opportunities & oversee growth.
Job Description:
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Responsible for managing the P&L and driving sales for the store through efficient store operations customer service delivery motivation and retention of store personnel and adherence to company norms.
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Completes store operational requirements by ensuring optimum utilization of resources and manpower.
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Achieves financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions.
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Planning and managing the store visual & merchandise displays implementation of the sales development & promotional activities as per the plan.
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Planning and forecasting Inventory requirements for the store and adherence to replenishment schedule.
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Identifies current and future customer requirements by establishing rapport with potential and actual customers and cultivate a long term customer relationship.
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Maintains staff performance by coaching counselling and disciplining employees; planning monitoring and appraising job results. Ensure the staff has complete product knowledge and technically updated on POS.
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Analysing and interpreting market industry and competitor trends to facilitate Marketing and sales planning.
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Monitor all point of sales activities in the store including sales transactions tracking payments maintaining inventory updates(stock taking) handling returns and refunds gathering consumer data for feedback.
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Maintain store hygiene and adherence to policies and SOPs.
Skill Set:
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Customer Focus
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Tracking Budget Expenses
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Customer and Client Relationships
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Market Knowledge
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Other Attributes:
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Strategic Planning
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Relationship Building skills
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Result oriented
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Management Proficiency
Qualification and Experience:
MBA (preferred in Retail Management) with 810 years of Retail experience and 56 years of experience as a Store Manager.
Intersted candidates can share their CV at
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Employment Type
Full Time
