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Job Description
Job Id: 63319
Position: Analyst
Client: TN DOH
Location: 665 Mainstream Drive Nashville Tennessee 37243
Duration: 6 Months
Shift: 8:00 Am To 4:30 Pm
Job Description:
Summary: Under general supervision is responsible for regulatory boards administrative work of average difficulty; and performs related work as required. This is a shortterm position and is nonrenewable.
Distinguishing Features: An employee in this class handles moderately complex activities for a regulatory board necessary for the execution of statutes and mandates licensing processes.
- Reviews licensure/application permits and certifications for status completeness accuracy and eligibility requirements based on policy procedures and law.
- Makes a recommendation to accept or reject the application per pertinent laws rules and regulations and forwards the recommendation to the consultant for approval.
- Makes determinations on requests for reciprocity and renewal per policy procedures and law.
- Evaluate licensing certificates registration or other statements of authority for completeness accuracy and eligibility requirements.
- Ensure that licenses and reports are completed accurately.
- Ensures mandates and pronouncements are implemented as assigned.
Making Decisions and Solving Problems:
Issues licenses certificates registration or other statements of authority to practice in an occupation or profession. Resolves problems according to board policy and procedures.
Processing Information:
Matches payments made to cashiers office with appropriate licensees record.
May process expenditure reports.
Interacting With Computers:
Enters and/or revises data from multiple sources into data base. May post or adjust payments on licensees record in computer. Utilizes appropriate computer programs to accomplish administrative activities.
Documenting/Recording Information: Maintains and processes license payment records and accounts for fees to include refunds and returned checks. Prepares reports for submission to the board. Maintains license payment records. Coordinates the collection and preparation of reports.
Communicating with Persons Outside Organization:
Handles complaints and explains policies procedures and laws to applicants members of the public board and commission members operating departments and other entities. Responds to applicant inquiries about licenses. Supplies requested information records or reports. Provides information to other states or professional organizations surveying for information such as number of licensees or the cost of a license. May notify applicants of passing or failing examination scores. May ensure that applicants are notified of passage or failure.
Getting Information:
Examines the status of the applicant/licensee from established computer databases.
Scheduling Work and Activities:
Coordinates meetings for pertinent board or commissions. Coordinates the scheduling applicant interviews. Ensures the notification of the date time and place of the applicants interviews. Notifies applicant of date time and place of interview. Prepares the meeting facility.
Communicating with Supervisors Peers or Subordinates:
Relates findings to appropriate personnel (e.g. supervisor director or attorney) of the status of the case. Discusses critical deviations from standard policies and procedures with a supervisor. Discusses issues concerning the preparation of reports with supervisor. Collects expenditure reports. May collect reports from inspectors investigators and auditors.
Monitor Processes Materials or Surroundings:
May monitor or review the status of case investigations of individuals practicing pertinent occupations and professions. May monitor applicants during the examination.
Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to four years of fulltime work in one or a combination of the following: management administrative support to management or clerical experience.
Substitution of College Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a monthformonth basis to a maximum of four years (e.g. 45 quarter hours may substitute for one year of the required experience.
OR
Experience equivalent to one year as a Regulatory Board Admin Asst 1 with the State of Tennessee.
Necessary Special Qualifications: None.
Examination Method: Education and Experience100% for Preferred Service positions. For Executive Service positions Minimum Qualifications Necessary Special Qualifications and Examination Method are determined by the appointing authority.
Competencies:
1. Customer Focus
2. Dealing with Ambiguity
3. Functional/Technical Competencies
4. Problem Solving
5. Informing
6. Priority Setting
7. Technical Learning
8. Time Management
9. Comfort Around Higher Management
10. Written Communications
Knowledge:
1. Knowledge of Customer Service Principles
2. Knowledge of Administrative and Clerical Procedures
3. Knowledge of Grammar and Spelling
4. Knowledge of Basic Mathematics
Skills:
1. Reading Comprehension Skill
2. Problem Solving Skills
3. Basic Computer Skills
4. Writing Skills
Abilities:
1. Ability to Work in a Team Environment
2. Ability to Comprehend New Information
3. MultiTasking Ability
4. Oral Comprehension Ability
5. Deductive Reasoning Ability
6. Ability to Instruct
7. Ability to Manage Personnel Resources
8. Oral Expression Ability
9. Social Perceptiveness Ability
1. Computer
2. Copier
3. Printer
4. Fax Machine
5. Scanner
6. Calculator
7. Tablet
8. Laptop
9. Phones
Employment Type
Full Time
