Customer Deployment intern - AI software FMX
Customer Deployment intern - AI software FMX
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Job Description
Company Description
By combining the best of human and artificial intelligenceiAdvizes conversational platform enables brands to offer their customers an authentic and personalized online shopping experience on a large scale.
Consumers have massively adopted messaging in their daily lives. 85% of them want to interact with a brand in the same way they interact with their loved ones: via messaging. Its simple personal and engaging.
As a provider of a complete solution for presales and customer service iAdvize has had a single mission since its creation in 2010:to make brands conversational.
To deliver this experience on a large scale iAdvize offers safe compliant and connected AI copilots :
- iAdvize Copilotfor Shoppers: Boost sales 24/7 with an AI shopping assistant to remove purchase barriers and achieve 10x conversions
- iAdvize Copilotfor Agents :Double agent productivity and Increase service quality with reliable AI copilots
iAdvize is also defined by the over 200 talented people who proudly work for us in Nantes (France our headquarters) Paris Dsseldorf (Germany) and Boston (US); We are proud to be a Great Place to Work and a FrenchTech Next 40 and 120 prizewinner.
The wellbeing of our employees is essential to us and every year our teams take numerous initiatives to ensure that we can all evolve in a working environment conducive to personal and professional fulfillment.
Convinced by the major asset that diversity represents in our teams we are proud to count over 45% of women in our workforce.
We are also convinced that sustainable growth can only be achieved by taking into account ambitious objectives from a societal & environmental point of view. In 2022 we launched a multidisciplinary working group on CSR issues with the aim of reducing our carbon emissions forging responsible partnerships and supporting the conversational transformation of ecommerce towards a more sustainable model.
Job Description
Are you passionate about technology AI and delivering exceptional customer experiences Were looking for a motivated Customer Deployment Intern to join our team and help us empower businesses to connect with their audiences through cuttingedge digital solutions.
What Youll Do:
As a Customer Deployment Intern youll play a key role in implementing our innovative platform for clients. Working in a fastpaced tech environment youll lead deployment projects streamline onboarding processes and help businesses unlock the full potential of our solution.
Your Responsibilities
Project Management:
- Configure and implement our platform features to meet client needs ensuring seamless integration with tools like messaging platforms AI chatbots and thirdparty channels.
- Track and analyze key project KPIs to propose strategies that enhance deployment success.
- Design and deploy chatbot workflows tailored to client requirements.
- Maintain high project standards by adhering to best practices and ensuring quality delivery.
- Collaborate with our Customer Success team to develop training resources and improve scalability.
Campaign & A/B Testing:
- Assist in setting up engagement campaigns and A/B tests including targeting rules AI bot design and tracking.
- Document findings and share insights to improve future campaigns.
- Partner with the Business Analyst to establish measurement plans define KPIs and implement tracking systems.
What were looking for
- Enrolled in a 4year degree program in Business or Engineering.
- Passion for technology innovation and AI.
- Excellent organization and project management skills.
- Strong written and verbal communication abilities.
- Bonus: Experience in a SaaS environment is a big plus!
Additional information
- Contract: full time internship. If the internship is satisfactory it may lead to a full time position.
- Compensation : internship wage
- Workplace: This position is open to fullremote only from the US territory. If you live in Massachusetts note that iAdvizes US office is based in Downtown Boston.
- Start date: as soon as possible
- You must be able to complete a fulltime internship for a duration of 4 months minimum.
- You must be able to complete this internship legally with no sponsorship.
Why Join Us
- Work remotely with a dynamic supportive team.
- Build handson experience with cuttingedge technologies.
- Contribute to projects that make a real impact.
- Learn and grow in a collaborative innovative culture.
Ready to shape the future of customer engagement Apply today and help us redefine whats possible!
iAdvize is committed to the diversity of its teams and practices a strict policy of nondiscrimination in recruitment.
All your information will be kept confidential according to EEO guidelines.
Employment Type
Full Time
