Help Desk Tech
Help Desk Tech
Posted on :
29-08-2024
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Job Description
Job Title: Help Desk Tech
Location: Toronto Downtown (Onsite)
Job Type Contract
Schedule: Tuesday Wednesday & Thursday 8 am 4 pm (Onsite) 2430 hrs/week
Schedule: 30 hours per week
Job Responsibilities:
- As a Helpdesk Tech you will be responsible for providing essential onsite technical support to endusers ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC Mac and phone troubleshooting with the ability to deliver excellent facetoface support.
- Basic PC Mac and Phone troubleshooting knowledge. The candidates will cover the onsite desks and provide Tier 1 support triage etc. and escalate as necessary.
- Enduser hardware and software troubleshooting
- Windows OS Apple OS X Chrome OS (Chromebooks) iOS Android
- Zoom Google Suite Google Meet Google Slides Keynote Jamf .
- Monitor and accessory deployment/collection.
Nice To Have Qualifications / Experience:
- A Certification: Preferred but not mandatory.
- Inventory Systems: Experience with inventory management systems.
- Ticketing Systems: Familiarity with IT ticketing systems.
- Parking and other benefits are provided.
Employment Type
Full Time
Key Skills
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