Roles and Responsibilities :
- Responsible for managing and undertaking collections process for debts that have been allocated
- Will be responsible to keep a track of the portfolio for specific buckets for the assigned area
- To ensure collection process and legal guidelines are adhered
- To maintain data for administrative work related to collection such as updating delinquent account history providing and maintaining MIS report reviewing of collection feedback on daily Weekly & Monthly basis etc. desired candidate profile
- Management of overall business operations & coordinate with various departments and teams to ensure delivery of business goals.
- Audit review & document collections policies strategies & practices
- Designing calling strategy and dialler management for collection process.
Candidate Profile Required :
- Candidate should be experienced in Unsecured Loans.
- Should be efficient in Team Management
- Candidates with Personal Loan experience will be preferred
- Collections experience in banks / large NBFCs is preferred