Lead a resultoriented team and is responsible for managing the Branch Profitability ensuring high quality service and Customer Relationship Management Operation and risk.
Own all branchbanking objectives and overall branch supervision ensure achievement of overall Branch Targets by generating business and cross sales
Key Customer Relationship Management & supervision of all HighNetWorth customer programs
Ensure all components of the branch sales model function as per design
Complaints Handling
Review Branch Operations reports
Managing teller operations and vault
Branch Merchandising & coordination with Marketing at product level
Review vault register and Key Registers
Adherence of sales process & Operational Checklist.
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