Technical Support Engineer - Integrations
Technical Support Engineer - Integrations
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Job Description
Must have Bachelors degree in Computer Science or related field (or equivalent degree and experience)
2 years providing customerfacing technical support (Web based products or ecommerce preferred)
Candidates with lesser experience will be considered for appropriate roles.
In order to be successful in this role we need someone who has:
Must have experience installing implementing or maintaining one (or more) of the following:
- LDAP/Active Directory
- SSO (e.g. SAML SiteMinder)
- Email Infrastructure
- Web Services (consuming or providing) (SOAP REST)
- Data Extraction Technologies (e.g. JDBC ODBC)
- Network infrastructure
Any bidirectional automated integration between two systems
Working knowledge of the components in a web applications stack
Experience writing or debugging Object Oriented code (Java preferred other relevant technologies ok)
Experience in one (or more) scripting languages: JavaScript Python Perl Unix Shell Windows Shell
Experience with relational databases (e.g. MySQL Oracle)
Experience administering: Linux/Unix OR Microsoft Server
Excellent verbal and written communication skills
Works well in a team environment
Strong personal commitment to quality and customer service
Ability to understand and communicate complex technical systems
Proven ability to maintain a professional demeanour when handling complex customer & internal issues
An understanding of ITSM ITIL or CMDB
Employment Type
Full Time
Company Industry
Key Skills
- Database
- Jira
- Linux
- Bank
- Java
