eCommerce - Exceptional Community Manager Dayshift Work from Home
eCommerce - Exceptional Community Manager Dayshift Work from Home
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1-3years
$ $ 7 - 9
1 Vacancy
Job Description
This is a remote position.
- Community Engagement: Manage our Skoolbased community by welcoming new members answering
questions and fostering a supportive engaging atmosphere. - Product Expertise: Gain and maintain a deep understanding of Ecom Capital s product to provide accurate insightful responses and educate community members.
- Customer Support: Handle support tickets with a positive solutionoriented approach ensuring prompt resolution of any disputes.
- Guidance & Best Practices: Offer advice on best practices to help members maximize their success with Ecom Capital s services.
Requirements
- Passion for Community: A genuine interest in building and sustaining a thriving online community.
- Experience: Minimum 23 years in community management customer support or public relations focusing on delivering highquality user interactions.
- Proficiency in Shopify: Experience managing or supporting Shopify stores is essential as it will help you guide our community members effectively.
- Communication Skills: Exceptional verbal and written communication abilities with the talent to simplify complex concepts for clear understanding.
- Professionalism: Proven ability to manage sensitive information confidentially and maintain composure under pressure.
- Technical Proficiency: Ability to translate technical jargon into straightforward terms for community clarity.
The Client :
QUALIFICATIONS: Passion for Community: A genuine interest in building and sustaining a thriving online community. Experience: Minimum 2-3 years in community management, customer support, or public relations, focusing on delivering high-quality user interactions. Proficiency in Shopify: Experience managing or supporting Shopify stores is essential, as it will help you guide our community members effectively. Communication Skills: Exceptional verbal and written communication abilities, with the talent to simplify complex concepts for clear understanding. Professionalism: Proven ability to manage sensitive information confidentially and maintain composure under pressure. Technical Proficiency: Ability to translate technical jargon into straightforward terms for community clarity.
Employment Type
Full Time
