We are seeking a highly skilled bilingual Engagement Manager to join our team in Japan. The role will be responsible for overseeing and managing client engagements ensuring project delivery and maintaining strong client relationships. The role requires technical knowledge business acumen and excellent communication skills in both Japanese and English
Roles and Responsibilities:
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- Lead and manage multiple client engagements simultaneously to ensure quality results and customer satisfaction
- Build and maintain strong relationships with key stakeholders at all levels of your business through fluent communication in both Japanese and English
- Oversees the planning execution and monitoring of projects to ensure adherence to schedule budget and quality standards
- Identify and mitigate risks and resolve issues quickly to ensure project success
- Work with crossfunctional teams to deliver integrated solutions that meet our customers needs
- Provide regular status updates and reports in both Japanese and English to internal management and clients
- Identify and pursue business growth and expansion opportunities within existing customer accounts
- Coach and develop team members while fostering a culture of continuous improvement and innovation
- Ensures compliance with methodologies processes and quality standards
- Act as a cultural bridge between our global team and local Japanese customers
Requirements
- MBA
- IT 10 5
- JLPT N1 TOEIC 850
- IT
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- PMP
- Microsoft Office
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- Bachelors degree in Computer Science Engineering Business Administration or related field. MBA preferred
- 10 years of experience in IT consulting or professional services with at least 5 years in a project/engagement management role
- Native level Japanese and business level English (JLPT N1 or equivalent if Japanese is not your native language TOEIC 850 or above or equivalent for English)
- Proven success in managing complex IT projects and customer relationships in Japan
- Deep understanding of various technologies and their business applications
- Demonstrated ability to lead and motivate teams in a multicultural environment
- Excellent analytical and problemsolving skills
- Experience with project management methodologies (Agile Scrum PMP etc.)
- Familiarity with Microsoft Office suite and various project management tools
- Bilingual (Japanese and English) customer relationship management
- Intercultural Communication & Negotiation
- Multinational project and program management
- Team Leadership & Mentoring
- Managing and mitigating risks
- Financial Management & Budgeting
- Stakeholder communication and management
- Business development and account expansion/growth
- Adaptability and flexibility in a rapidly changing global environment
We are seeking a highly skilled, bilingual Engagement Manager to join our team in Japan. The role will be responsible for overseeing and managing client engagements, ensuring project delivery and maintaining strong client relationships. The role requires technical knowledge, business acumen and excellent communication skills in both Japanese and English
Roles and Responsibilities:
-
-
-
-
-
-
-
-
-
-
- Lead and manage multiple client engagements simultaneously to ensure quality results and customer satisfaction
- Build and maintain strong relationships with key stakeholders at all levels of your business through fluent communication in both Japanese and English
- Oversees the planning, execution and monitoring of projects to ensure adherence to schedule, budget and quality standards
- Identify and mitigate risks and resolve issues quickly to ensure project success
- Work with cross-functional teams to deliver integrated solutions that meet our customers' needs
- Provide regular status updates and reports in both Japanese and English to internal management and clients
- Identify and pursue business growth and expansion opportunities within existing customer accounts
- Coach and develop team members while fostering a culture of continuous improvement and innovation
- Ensures compliance with methodologies, processes and quality standards
- Act as a cultural bridge between our global team and local Japanese customers
Requirements
- MBA
- IT 10 5
- JLPT N1 TOEIC 850
- IT
-
-
-
- PMP
- Microsoft Office
-
-
-
-
-
-
-
-
-
- Bachelor's degree in Computer Science, Engineering, Business Administration or related field. MBA preferred
- 10+ years of experience in IT consulting or professional services, with at least 5 years in a project/engagement management role
- Native level Japanese and business level English (JLPT N1 or equivalent if Japanese is not your native language, TOEIC 850 or above or equivalent for English)
- Proven success in managing complex IT projects and customer relationships in Japan
- Deep understanding of various technologies and their business applications
- Demonstrated ability to lead and motivate teams in a multicultural environment
- Excellent analytical and problem-solving skills
- Experience with project management methodologies (Agile, Scrum, PMP, etc.)
- Familiarity with Microsoft Office suite and various project management tools
- Bilingual (Japanese and English) customer relationship management
- Intercultural Communication & Negotiation
- Multinational project and program management
- Team Leadership & Mentoring
- Managing and mitigating risks
- Financial Management & Budgeting
- Stakeholder communication and management
- Business development and account expansion/growth
- Adaptability and flexibility in a rapidly changing global environment