drjobs Customer Service Agent العربية

Customer Service Agent

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1 Vacancy
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Jobs by Experience drjobs

1-3years

Job Location drjobs

Riyadh - Saudi Arabia

Monthly Salary drjobs

7000 - 8000

Vacancy

1 Vacancy

Job Description

On behalf of our client we are looking for a Customer Service Agent

Responsibilities:

  • Provide timely accurate and effective responses to customer inquiries via phone email or Customer
    Relationship Management system.
  • Resolve customer issues by identifying solutions or escalating to relevant departments as needed.
  • Maintain detailed records of customer interactions transactions and feedback.
  • Request and collect required information and documentation to process RNPL applications.
  • Collaborate with team members to address complex inquiries and improve customer experience.
  • Stay uptodate on product knowledge and company policies to provide accurate information.
  • Assist in analyzing customer feedback to enhance our support services.

Requirements:

  • female
  • Good command of English.
  • College degree in Business administration or a relevant field.
  • Experience in banks or financial institutions is preferred.
  • Good knowledge in using MS Of ce Google Drive Tools and customer management systems.
  • 13 Years Experience


Employment Type

Full Time

Company Industry

About Company

0-50 employees
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