Senior Sales Engineer Electrical Switchgear is responsible for driving sales and business growth within the electrical switchgear sector.
This role involves understanding customer needs providing technical support offering product solutions and ensuring customer satisfaction.
The Senior Sales Engineer will be instrumental in generating new business managing key accounts and promoting the company s range of electrical switchgear products to clients across various industries.
Requirements
Key Responsibilities:
- Sales and Business Development:
- Identify and target potential customers in the electrical switchgear market including industrial commercial and utility sectors.
- Generate new sales opportunities and increase revenue by effectively selling electrical switchgear products and solutions.
- Develop and maintain strong relationships with existing customers to ensure repeat business and customer loyalty.
- Conduct market research to understand trends customer requirements and competitor activities to identify new business opportunities.
- Technical Support and Solution Selling:
- Provide technical assistance and guidance to customers addressing their needs and offering appropriate switchgear solutions.
- Prepare and deliver presentations to customers explaining product features benefits and specifications.
- Collaborate with internal technical teams (engineering product development) to ensure product offerings meet customer requirements.
- Respond to technical inquiries and provide support in selecting designing and configuring switchgear products.
- Proposal and Quotation Preparation:
- Prepare accurate and competitive quotes including pricing terms and delivery schedules tailored to customer specifications.
- Ensure timely and professional followup on quotations and proposals to close sales.
- Project Management and Coordination:
- Manage and track ongoing projects ensuring timely delivery and customer satisfaction.
- Work closely with the project management procurement and logistics teams to ensure the smooth execution of orders.
- Monitor project timelines handle customer complaints or issues and ensure the completion of projects according to specifications.
- Customer Relationship Management:
- Maintain regular contact with key accounts to ensure they are satisfied with the products and services provided.
- Address any postsales issues including product maintenance warranty claims and troubleshooting ensuring the highest level of customer satisfaction.
- Gather feedback from customers and provide insights to improve products or services.
- Market and Product Knowledge:
- Stay current with developments in electrical switchgear products industry standards and technology trends.
- Regularly attend training sessions seminars and industry conferences to enhance technical knowledge and sales skills.
- Reporting and Administration:
- Maintain accurate and uptodate records of sales activities opportunities customer interactions and progress in CRM systems.
- Prepare regular sales reports forecasts and performance updates for management review.
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