Key Responsibilities:
Conduct market research to identify selling possibilities and evaluate customer
needs
Actively seeking out new sales opportunities through networking and sales leads
from the origin
Set up meetings with potential clients and listening to their wishes and concerns
Create frequent reviews and reports with sales and commercial data
Participate on behalf of the company in exhibitions or conferences
Negotiate / close deals and handle complaints or objections
Collaborate with team members to achieve better results
Gather feedback from customers or prospects and share with internal team
Team up with the Customer Service team to build sustainable relationships and
trust with customer accounts through open and interactive communication
Promote EService Tools
Provide accurate valid and complete information for decision making
Handle in collaboration with the Customer Service team customers complaints
provide appropriate solutions and alternatives within the time limits; follow up to
ensure resolution
Work together with our Customer Service Credit Control Documentation and
Accounts departments to resolve any issues and relay updates back to the
customer.
Collaborate with Customer Service Credit Control and Documentation
departments in ensuring that all outstanding debts are collected from the
consignees
Comply with laid down SOPs and timely identifying and escalate gaps in SOPs.
Any other duties or projects assigned by the company
Requirements
Core Skills:
Proven sales experience (two or more years experience). Industry experience will
be an added advantage
Minimum of B.SC or HND in any discipline from a recognized tertiary institution.
Good experience with container shipping operations
Selfmotivated
Professional concise and engaging communication both written and verbal
Good interpersonal communications skills
Relationship management
Problem solving skills
Listening
Positive attitude
Team work
Organization abilities and multitasking
High attention to detail and accuracy
Proactive enthusiastic and flexible approach
Good working knowledge of MSOffice Suite (Excel Word & PowerPoint)
Benefits
Salary: 300000net
Note: Only shortlisted candidates will be contacted.