Customer Support Representative - 9492
Customer Support Representative - 9492
Posted on :
05-11-2024
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
05-11-2024
Job Description
LOOKING FOR FILIPINOS OR PHILIPPINESBASED CANDIDATES
Position: Customer Support Representative
Salary Range: 1000 USD
Working Hours: Monday to Friday 9:00 AM to 5:00 PM EST/9:00 PM to 5:00 AM PHT
Overview of the Position
As a Customer Service Representative you will be an integral part of our team responsible for delivering outstanding service to our valued customers. This entrylevel position offers an opportunity to interact with customers address inquiries and resolve issues contributing to our commitment to customer satisfaction.
Specific Duties and Responsibilities
Requirements
Note: We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Position: Customer Support Representative
Salary Range: 1000 USD
Working Hours: Monday to Friday 9:00 AM to 5:00 PM EST/9:00 PM to 5:00 AM PHT
Overview of the Position
As a Customer Service Representative you will be an integral part of our team responsible for delivering outstanding service to our valued customers. This entrylevel position offers an opportunity to interact with customers address inquiries and resolve issues contributing to our commitment to customer satisfaction.
Specific Duties and Responsibilities
- Respond promptly and courteously to customer inquiries via phone email and live chat.
- Provide accurate information regarding products/services pricing and policies.
- Assist customers with order placement tracking and returns.
- Resolve customer complaints and escalate issues as necessary to ensure timely resolution.
- Maintain customer records and update databases with relevant information.
- Collaborate with other team members to ensure seamless customer experiences.
- Uphold company standards for customer service excellence.
Requirements
- Minimum of 2 years of experience in a similar role.
- Experience in ecommerce is a plus
- Excellent communication skills both verbal and written.
- Strong interpersonal skills and the ability to empathize with customers.
- Proficiency in using computers and navigating software applications.
- Ability to multitask and prioritize tasks in a fastpaced environment.
- Detailoriented with a focus on accuracy and efficiency.
Note: We prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Employment Type
Full Time
Key Skills
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