Operations Manager
Operations Manager
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Job Description
Location: Remote (Preferred locations: Latin America South Africa Eastern Europe)
Company Overview:We are a oneman consulting business specializing in fractional CIO and CISO services. We currently serve a total of 1011 clients. As we look to scale our operations we are seeking an Operations Manager to streamline processes and enhance our service delivery.
Position Overview:
The Operations Manager will play a critical role in managing daytoday operations ensuring efficient workflow and supporting the growth of the business. This position requires a proactive individual with strong organizational skills the ability to prioritize tasks and experience in project management.
This role offers a flexible schedule with at least 4 hours overlapping with the CEO's 85 MT workday. As the company grows this position has strong potential for advancement to a team lead role and a chance to scale with the company.
Key Responsibilities:
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Operational Oversight: Manage and optimize daily operations to improve efficiency and effectiveness.
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Automation & Prioritization: Implement automation solutions to streamline processes and prioritize tasks for better time management.
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Contractor Database Management: Maintain and manage a database of contractors ensuring effective communication and collaboration.
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Statement of Work Preparation: Prepare and manage statements of work for client projects ensuring clarity and alignment with client expectations.
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Asana Management: Utilize Asana for project management tracking progress and ensuring timely completion of tasks.
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Client Success Management: Support client success initiatives ensuring high levels of satisfaction and retention.
Specific Requirements:
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Proven experience as an Operations Manager or in a similar role.
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Strong knowledge of project management tools (experience with Asana is a plus).
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Excellent organizational and timemanagement skills.
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Ability to work independently and manage multiple tasks simultaneously.
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Familiarity with automation tools and techniques.
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Strong communication skills and ability to work across time zones.
Preferred Qualifications:
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Experience in a consulting environment or managing client projects.
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Background in IT or familiarity with technology services.
Why Join Us
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Opportunity to play a key role in a growing consulting business.
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Work remotely from your location of choice.
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Competitive salary with potential for growth as the business expands.
Ideal Candidate Profile:
- Experience: Background in IT consulting sales management or project management.
- Skill Set: Proficient in Asana or similar project management tools and skilled in creating processes and documentation.
- Characteristics: Selfstarter with a curious mindset automationoriented organized and highly motivated.
- Time Flexibility: Ability to work an 8hour block within Bryan’s 66 MT workday with a minimum of 4 hours overlapping his 85 MT schedule.
Employment Type
Remote
Company Industry
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
