Customer Service Representative
Customer Service Representative
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Job Description
The ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy! You will work remotely for a growing US based business and earn US Dollars!
Our clients include service businesses manufacturing companies real estate companies private equity firms tech companies ecommerce companies and more!
Responsibilities
- Communicate with customers via phone email and chat.
- Provide knowledgeable answers to questions about product pricing and availability.
- Work with internal departments to meet customer's needs.
- Data entry in various platforms.
- Administrative tasks.
- Work United States business hours.
Qualifications
- Great English.
- Sales experience and comfort.
- Typing at least 50 words per minute.
- 15 years of customer service experience.
- Knowledge of Google Workspace and various customer relationship management softwares.
- Excellent phone etiquette and excellent verbal written and interpersonal skills.
- Ability to multitask organize and prioritize work.
- A second monitor and fast computer.
- A quite remotework environment.
We have a VERY strong demand among our clients for customer service representatives.
Employment Type
Remote
Company Industry
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
