Assistant Front office Manager
Assistant Front office Manager
Posted on :
20-11-2024
Employer Active
1 Vacancy
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Job Description
- Assist with the management of all operational departments as required
- Management of roster costings and forecasting
- Professional development of Guest Service Agents & Porters to ensure strong succession planning
- Involvement in and management of setting KPIs for Front Office & guest satisfaction
- Process and assist with checkin checkout of guests ensuring all procedures are adhered too.
- Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations
- Immediately attending to guest requests and leading by example to other members of the team by being proactive and resourceful.
- Responsibility for the health and safety of all patrons guests and staff members.
- Overseeing of whole guest experience from Reservation through to departure.
Qualifications :
- Your ability to surprise our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation.
- You are able to manage your time and can handle juggling numerous tasks at once and have experience in managing large airline crew movements.
- You have experience in Opera Microsoft Word and Outlook.
- A minimum of Graduate in Hotel Management with an experience of 11.5 years at the similar role.
In return we will provide you with career development opportunities a fun and rewarding environment as well as hotel discounts worldwide.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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