As the Cluster Conference & Events Sales Manager you will play a pivotal role in driving the success of the Conference & Events (C&E) sales team for both Mercure and ibis Perth. This position involves developing sales initiatives driving strategies to achieve targets and ensuring an exceptional guest experience. Key responsibilities include:
- Leading the C&E Sales Team: Lead motivate and develop a highperforming team to achieve sales and revenue goals across both Ibis Perth and Mercure.
- Sales Strategy Development: Develop and implement effective sales strategies including conversion targets performance metrics and creative approaches to drive business across key periods.
- Revenue Management & Performance: Maximise revenue by identifying need periods highdemand periods and managing strategies to capitalise on opportunities. Prepare forecasts and provide recommendations to enhance business performance.
- Client Relationship Management: Build and maintain a robust database of key contacts and clients ensuring regular communication and followup to secure ongoing business.
- Stakeholder Collaboration: Collaborate closely with internal and external stakeholders to maximise business opportunities ensuring alignment and clear communication of goals and strategies.
- Market Analysis: Conduct competitor analysis and stay ahead of market trends to ensure Ibis Perth and Mercure are positioned effectively in the competitive landscape.
- Event Management: Oversee event proposals quotations and the execution of exceptional events ensuring highquality delivery and client satisfaction.
- Site Inspections & Familiarisation: Coordinate site inspections familiarisation activities and client followups to showcase the venues and services to potential clients.
- Accor Brand Representation: Represent Accors brand and values in the market ensuring consistency in messaging and the delivery of highquality service across all touchpoints.
- Team Development & Culture: Foster a positive and inclusive work culture promoting Accors talent and culture initiatives to inspire team members to achieve their potential.
- Financial & Budget Management: Take responsibility for financial targets and budgets related to sales revenue and event management ensuring costs are managed effectively to maximise profitability.
Qualifications :
The ideal candidate will have:
- Tertiary qualifications in Business or Hospitality with sales experience or a minimum of 2 years experience in a similar role within the Conference & Events (C&E) sales department.
- Strong leadership and organisational skills with a proven ability to motivate and manage a team.
- Excellent verbal and written communication abilities with a customerfocused mindset.
- Proficiency in various IT software systems: Microsoft Office PMS (Property Management Systems) and CMS.
- Strong analytical skills and attention to detail with the ability to interpret financial data and assess market trends.
- Experience in developing and implementing sales strategies to achieve revenue targets.
- Knowledge of industry standards best practices and trends within the C&E space.
Remote Work :
No
Employment Type :
Fulltime