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Operations Manager Job Description
The Mission you'll be helping us with:
We are a technology startup headquartered in Austin TX revolutionizing how individuals engage in buying and selling businesses moving away from the traditional realm of Wall Street. Our goal is to make buying small businesses as seamless as buying real estate. We serve as a vital link between one generation’s legacy of small business creation and the next generation of buyers who will innovate within them.
Our platform is a rapidly expanding marketplace for business transactions complemented by a dedicated brokerage arm providing personalized support to real people. With a grand vision to pair technology with brokerage services we aim to elish ourselves as the premier destination for business exchanges driven by genuine human connections and we need your help to achieve it.
Our team is composed of top talent from leading global marketplaces and is supported by innovative thought leaders.
Your future opportunity with us:
We are seeking a dynamic Operations Manager to join our team. In this role you will bridge the communication gap between business needs and technical requirements. Your primary goal will be to build relationships with internal and external team members understand our core market and drive technical solutions forward. You'll apply industry knowledge elish playbooks conduct highlevel discovery conversations and scale our operations.
What you’ll be responsible for:
What onboarding and initial success will look like:
In the first 6 weeks you’ll build and execute a strategy to gather users’ core frustrations and needs. This could involve phone calls Zoom meetings or inperson meetings with core customers. At the end of this phase you’ll present valuable user feedback and product recommendations partnering with internal stakeholders to implement platform improvements. Your relationshipbuilding will help drive platform adoption which will be a key focus area.
The experience you’ll bring us:
How we work together:
We value your input and want to hear your ideas. Our team is driven supportive and we celebrate wins together while ensuring we deliver on our goals. We thrive in a fastpaced environment focused on making the experience for business buyers sellers and brokers the best it can be.
Full Time