SFCC Lead CommunityExperience Cloud
SFCC Lead CommunityExperience Cloud
Posted on :
17-11-2024
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1 Vacancy
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Job Description
SFCC Lead (Community/Experience Cloud)
Dallas TX
Long term
Any Visa independent candidates (no opt/CPT)Responsibilities:
- Leading and ensuring the successful delivery of Experience Cloud and other CRM implementation engagements . Assess engagement performance risks issues and impact on solution and service delivery commitments client relationships etc.
- Own development of Experience Cloud roadmap/journey strategy.
- Create an integrated project plan from the individual project plans showing the highlevel flow of project milestones and dependencies across projects.
- Lead business and functional requirements to Experience Cloud standard features and functionality; define and prioritize /scoping of requirements
- Monitor and control the quality management process manage expectations conduct milestone reviews manage process performance conduct continuous improvement and causal analysis activities.
- Monitor all issues that affect the team project or program and potential risks.
- Manage program/projects financial resource strategy and contingency
- Mentoring more junior team members in business analysis project management and Experience Cloud best practices.
Basic Qualifications
- A minimum of 5 years of progressive experience in project management business analysis and technology implementation in full lifecycle Experience Cloud engagements
- A minimum of 5 years Experience Cloud experience on projects with high user volume (>500 users)
- Computing project implementation Well rounded in both functional and technical aspects of a CRM engagement
- A minimum of 5 years of experience leading teams
- Minimum 5 year experience with an Experience Cloud project supporting each type of licensing: Partner License Customer License (Plus and High Volume) Per login and User licenses
- Bachelors degree or equivalent (minimum 12 years) work experience. (If Associates Degree must have minimum 6 years work experience)
Preferred Skills
- Excellent communication and presentation skills
- Ability to adapt to dynamic work environment and be creative within a team
- Customer oriented and great at building client relationships
- Strong background in Cloud Computing solutions Do you have a passion for using new technologies to make a positive impact on business and cod computing strategy systems design integration implementation and management.
- Consulting experience with medium to large consulting firms focusing on cloud computing related consulting (solution architecture storage SaaS multitenant computing large scale computing environments etc).
- Experience managing multishore projects
- PMP and other project management certification preferred
- Salesforce.com and other cloud platform certifications
- Very strong work ethic with a customer service focus (high intensity).
- 5 years of consulting experience preferred; executive level sales support experience in consulting/professional services.
Employment Type
Full Time
Key Skills
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