UX Research Operations Coordinator
UX Research Operations Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Digital team is looking for a UX research operations coordinator in the greater Seattle area to support our UX research program and ensure our digital product teams have the tools and resources needed to conduct UX research effectively.
Required Skills UX Research
Coordination
Project leadership
Job Duties Responsible for recruiting research participants coordinating research logistics and supporting the team in research operations activities. Specifically:
Recruit & schedule research participants in the US Canada and select European countries.
Coordinate research participant compensation
Coordinate logistical needs for research studies (e.g. set up MIRO boards set up and test research equipment set up digital or physical observation rooms)
Communicate with Starbucks regional store operations leaders and store employees
Track the progress on current and incoming research requests
Coordinate research team travel & logistics
Coordinate participant consent forms and data usage reviews
Implement participant tracking & communications processes using a Customer Relationship Management (CRM) system
Job Requirements All are required:
Strong Microsoft Outlook skills for managing emails and scheduling experience with Microsoft Teams for video calls and producing Microsoft Teams Live events is a plus
Experience working on or with a research team or research environment (doesnt necessarily have to be UX research)
Strong project management documentation and organizational skills
Experience recruiting and scheduling research participants
A strong communicator in both written and verbal formats
Experience using UX tools (e.g. Miro Figma Jira)
Experience with Customer Relationship Management (CRM) systems or similar software
Required to be onsite most days at the Seattle SODO office and occasionally local travel within a 2hour drive of Seattle.
Desired Skills & Experience Team player multitasking UX Research experience
Required Skills : ux
Basic Qualification :
Additional Skills : Production Coordinator
Background Check : No
Drug Screen : No
Employment Type
Full Time
