Sales Consultant - Urology Critical Care Cape Town

Areas of Responsibility

• Responsible for the sales of the Urology & Critical Care range of products including maintaining and growing existing business and expanding of sales within the assigned territory;
  
• Scheduling and attending appointments with existing and potential customers;
  
• Demonstration of products to Clinical personnel;
  
• Completion of weekly planner and activity report for submission to direct manager;
  
• Achieving Sales Targets;
  
• Responsible for networking with and development of relationships with new customers and managing existing customers;
  
• Counting and Management of consignment stock;
  
• Requesting and following up on quotations;
  
• General Administration associated with the position;
  
• All activities to be recorded on Force Manager CRM.
  

Clear responsibility and accountability of the following SBU s:

Responsible for Marketing Activities:

Marketing:

• Assist the National Product manager with Journal clubs workshops/ VISTA meetings and various conferences as needed;
  
• Assist the Sales managers with the Sales budgeting per territory for the SBU;
  
• Effective implementation of tactical and strategic plan;
  
• Effective marketing activities including congresses and customer workshops and educational events;
  
• Daily calls to customers and new prospects;
  
• Effective promotion of all products offered my Our client;Sales Knowledge to allow for effective selling of product features and benefits;
  
• Evaluation analyses and report on Competitors products drive strategies and driving appropriate business responses.
  

Customer Relations:

• In your product and marketing capacity establish a network with the stakeholders in the Hospitals: Physicians and Key Opinion Leaders.
  
• Build and maintain strong relations with all stakeholders including customers payors government and employees in representing our full line of products and services;
  
• Attending to appointments with Customers and prospects;
  
• Gather customer requirements in cooperation with Sales managers to ensure customer satisfaction;
  
• Assist when needed with Successful congresses and training workshops;
  
• Assist with Identifying the correct customers to attend product training to ensure an ROI;
  
• Manage relationships with all customers prospects and key opinion leaders where needed;
  
• Maintain good relations and communication with internal customers i.e. Customer Services Finance Department Logistics and Management;
  
• Utilising customer profiling and mapping tools to grow product families according to customer need but in line with our business strategy and focus products.
  

Sales Reports and Administration:

• Achieve monthly and quarterly sales budgets for the SBU;
  
• Achieve annual sales budgets per SBU;
  
• Assist where need to attend to Daily Ariba/Trade world tender input and quote requests;
  
• Expense claims handed in on time as per the schedule received from Finance with correct cost allocations;
  
• Monthly reports to the Sales Manager submitted before 5th of the month;
  
• Weekly call reports and Weekly call planners to be recorder on Force Manager and to be sent to the Sales Manager;
  
• Compliance to regulatory SOP s SA Regulations and Code of Business Ethics;
  
• Maintain the Company s ethical position. Effectively communicate and manage Company business conduct policies.
  

Training:

• Sales Representative role:
  
• Maintain a high level of motivation to ensure marketing function is well implemented;
  
• Preparation and conducting of presentations at Sales Consultants and management meetings;
  
• Assist Sales Managers with product queries and/or technical/clinical application information;
  
• Manage your portfolio by living the company values.
  

Training Events:

• Identify and implement educational events for customers to achieve growth;
  
• Manage the implementation of workshop activities with sales team and customers;
  
• Train new customers on the range of products as set out by your manager;
  
• Assist with Identifying workshops and educational events that will deliver a ROI and result in product growth;
  
• Participate in company business and sales meetings and provide input to management;
  
• Attend and assist when needed for planning of all congresses identified.
  

Administrative Duties:

Reports:

• Adhere to credit policies and procedures of the group;
  
• Maintain all administrative responsibilities associated with this position monthly reporting on marketing activities;
  
• Ensure all product and marketing activities comply with legal and ethical standards;
  
• Managing all company expenses within the marketing budget provided;
  
• Adhere to any legal or medical requirements and inform management of changed requirements;
  
• Submit monthly report to senior management and record all activities on Force Manager CRM.
  

Stock management:

• Assist with Stock rotation and slowmoving identification and returns;
  
• Assist Sales Managers with input from the field on stock ordering and give feedback on stock requirements from the field;
  
• Management of consignment stock allocated to customers on request from Sales Managers;
  
• Management of boot stock allocated to yourself and rotation of stock when needed to reduce unnecessary expiration of products;
  
• Should a procedural kit procedure be implemented in the SBU the responsibility of managing this and evaluating the effectiveness of it remains your responsibility;
  
• Give effective feedback to Management on Consignment stock;
  
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Requirements

Qualifications

• Grade 12 (Matric) is a minimum requirement;
  
• A relevant degree or diploma is an advantage;
  
• Any medicalmanagement or marketing qualification would be a definite advantage.
  

Experience Required

• Previous medical device Sales experience;
  
• Medical experience is a preference and previous experience in a similar position such as Vascular or Hospital Equipment or any experience in the Medical Industry would be an advantage;
  
• Knowledge of the target group of customers such as Stock Controllers Pharmacy Managers and relevant Support Staff will be an advantage;
  
• Clinical and product knowledge will be a definite advantage;
  
• Existing relationships with customer base will be a definite advantage;
  
• Computer literacy and proficiency on MS Office specifically Excel (level 2 at least) and MS Word is a requirement for this position;
  

Skills/Competencies

• Advanced planning and organizational skills;
  
• Excellent written & verbal communication skills;
  
• Excellent interpersonal skills;
  
• Negotiation skills;
  
• Project management skills;
  
• Knowledge of marketing analysis practices strategies planning;
  
• Strong analytical organizational and decisionmaking skills;
  
• Strong understanding of business and financial drivers;
  
• Strong influencing skills to present new ideas promoting collaboration and generate buyin;
  
• Ability to work independently and as a team member while using discretion in decision making and sound judgment in problem solving;
  
• Demonstrated followthrough initiative attention to detail and drive for continuous improvement;
  
• High level of energy and stress tolerance required;
  
• Ability to work well under pressure and maintain positive enthusiastic attitude;
  
• High level of motivation and vision and results orientated;
  
• Ability to work effectively in a team environment and build strong working relationships;
  
• Ability to work in a fastpaced environment and meet deadlines;
  
• Time management to be efficient;
  
• Work Ethics;
  
• Ability to travel extensively in the country and when needed to travel abroad;
  
• Knowledge of the sales process that supports marketing activities with the ability to understand & interpret customer needs using factfinding to identify sales opportunities;
  
• Proficient in Microsoft Office specially Excel at an advanced level and PowerPoint and Outlook;
  
• Integrity responsive high commitment;
  
• Desire to win with a drive on results;
  
• Strong leadership skills a leader whose personal and professional behaviour is aligned to the Group values.
  
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