Mainframe Computer Operations Engineer
Brooklyn NY
Full Time
Skills: Mainframe CA1/7/11/CA Scheduler JCL Distributed Autosys Scheduler IPLs HMC Mainview MQ CICS Mainview Windows OS UNIX LINUX IBM z/OS z/OS JES2 MVS Mainframe Operations VTAM TSO/ISPF Service Now Servicenow Splunk dashboards LargeScale MultiSysplex Incident Management Microsoft Software Product Suites PowerPoint Power Point Excel
This Role is for Brooklyn Location 3rd Shift 22:30 PM to 07:00 AM ET TuesdaySaturday
JOB DESCRIPTION:
As a member of the Enterprise Production team. The Senior Mainframe Computer Operations Engineer role is responsible for providing technical support for various applications and systems within Clients Mainframe operation environments. We work closely with our Enterprise Infrastructure teams and our internal business clients to resolve and advance technical support incidents where necessary.
RESPONSIBILITIES:
Support client applications by providing monitoring application and system support for Clients Production QA PSE DEV and test environments
Provide 24x7 support for event monitoring incident triage and critical issues.
Provide support to all environments on a shift basis handling any activity for any environment as required
Provide access administration for application access to Clientss various Production QA PSE DEV and test environments and applications
Provide lead management support in maintaining the host operating system on Mainframe Linux/UNIX and Windows environments
Provide oversight on IPLs MVS console activity and HMC activities
Provide support and assistance with Autosys jobs/boxes mainframe scheduling activities and auto operator commands on UNIX/LINUX servers
Identify and implement efficiencies and improvements to standard processes and procedures
Contribute to projects by executing task deliverables and ensuring permittooperate (PTO) guidelines are met.
Provide support for change management approval execution for Clients data center services
Perform level 1 and 2 support for Mainview MQ & CICS products.
Disaster Recovery experience a plus as participation in disaster recovery tests are required (done on weekends).
QUALIFICATIONS:
Knowledge of CA1/7/11/CA Scheduler and JCL
Distributed Autosys Scheduler
Knowledge of IPLs using HMC
Mainview MQ & CICS products
Knowledge of Windows OS and UNIX / LINUX OS a plus
Strong written and verbal communication / presentation skills
Working knowledge of IBM z/OS JES2 MVS
Experience in working in a mainframe operations environment
Working knowledge of VTAM TSO/ISPF and Service now
Alert management using Service Now and Splunk dashboards
Strong background in largescale multisysplex environments
High level of problem solving and decisionmaking skills.
Responsible for all aspects of batch processing including the timeliness of online availability.
Support the Major Incident Management teams.
Support automation by making recommendations for optimizing and streamlining daily functions and daily batch cycles.
Coordinate weekend activities for testing and installation of all system and application hardware and software changes.
Proficient with Microsoft Software Product suites (Project PowerPoint Excel Word etc.)