Job Title: Commercial Collections Representative
Location: Raleigh NC
Employment Type: Fulltime
Experience Level: Experienced (prior commercial collection experience required)
Responsibilities:
- Manage collection calls professionally addressing both small and large balance accounts.
- Utilize skip tracing and research skills to gather necessary background information.
- Negotiate payment arrangements swiftly working through any objections or disputes.
- Maintain detailed and accurate records of client interactions and payments.
- Meet monthly commission goals through effective collection strategies and followups.
Requirements:
- Strong negotiation communication and interpersonal skills.
- Familiarity with computers and online research tools for skip tracing.
- High motivation attention to detail and goal orientation.
- Valid Social Security Number (SSN) and fluency in English.