Title: Relationship Manager / Sr. Relationship Manager
Experience: 2 6 Years
Notice Period: 15 days or less
Location: Chennai India
Job Description:
Key Responsibilities:
- Welcoming the customer onboard and create a Member Profile
- Understanding the member choice expectations and identifying the uniqueness of the Member
- Searching screening short listing establishing contact initiating meeting between members and creating success stories
- Maintaining good rapport with the member; providing the right Elite experience and delivering quality service
- Managing a set customer portfolio with robust follow up
Skill and Competencies required:
- Excellent command over English language fluency in the regional language (Telugu / Tamil) proactive ness listening skills service orientation
- Ability to read/interact to understand the customer requirements
- High Emotional quotient Persuasion Skills
- Punctuality & Presentation skills
Behavioral:
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Selfdriven / Initiative
- Ability to manage stress
- Willingness to learn
Benefits:
- Statutory Benefits viz. PF ESI or Medical Insurance Incentives Gratuity and Leaves
- Opportunities to learn and grow with the Company
- Shifts: General Shifts (9:30AM to 6:30PM); 6 day work week with 1 floating week off.
Please DO NOT apply if your profile does not meet the job description or required qualifications.
Irrelevant applications will not be considered.
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