As the leader of our Housekeeping Department you will be responsible for ensuring the highest standards of cleanliness hygiene and guest satisfaction throughout our property.
- Oversee all Housekeeping operations including guest rooms public areas and backofhouse spaces
- Develop and implement efficient cleaning procedures and quality control measures
- Manage train and motivate a large team of housekeeping staff
- Create and maintain staff schedules to ensure optimal coverage and efficiency
- Conduct regular inspections to ensure all areas meet our exacting standards
- Manage inventory supplies and equipment ensuring costeffective operations
- Collaborate with other departments to enhance guest experience and resolve issues promptly
- Implement and maintain health and safety protocols in line with local regulations and international standards
- Prepare and manage departmental budgets controlling costs while maintaining quality
- Handle guest complaints and special requests with professionalism and efficiency
- Stay updated on industry trends and implement innovative housekeeping practices
- Ensure environmental sustainability in housekeeping operations
Qualifications :
- Minimum of 5 years of experience in luxury hotel Housekeeping management
- Excellent written and verbal communication skills in English
- Proven leadership abilities with experience managing large teams
- Strong organizational and time management skills
- Proficiency in MS Office particularly Excel Word and PowerPoint
- Indepth knowledge of cleaning techniques products and equipment
- Experience in budget management and cost control
- Excellent problemsolving and decisionmaking skills
- Strong customer service orientation with a focus on exceeding guest expectations
- Ability to work effectively in a fastpaced multicultural environment
- Knowledge of health safety and hygiene regulations in the hospitality industry
- Physical stamina to perform regular propertywide inspections
- Flexibility to work varying shifts including weekends and holidays
- Housekeeping Management certification is a plus
Remote Work :
No
Employment Type :
Fulltime